Zomato — fraudulent service

Address:Hyderabad, Andhra Pradesh, 500084
Website:Zomato Online Order

Order No. [protected]
Order was Paid.
Delivery status shows Delivered.
A guy called asking your Address, after 1 hour of not Delivering. I called the Delivery Executive assigned and who was different from the Guy called me earlier.
The assigned executive says I will call you back and doesnt pick my call after that.
While Zomato chat support makes you keep waiting and acting Smart after 2 hours cancel your order after I Scream at them through my words, saying something gone wrong and kindly aacept refund as apologies.
They are doing a favor by returning me money back for a Non Delivery Case.
While most of the Restaurents being closed now, we sit hungery thinking what to do.
Zomato is laughing at Their customers proving us to be Fools for believing them..
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Order # [protected] & [protected]. I haven't received cashback for these orders. the deal on the app said use code MN40 and pay using paytm to get 40% cashback.
Its been 3 days already and i have complained twice to zomato but nothing has been done.

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