Zomato — gold membership cancellation amount stolen by zomato

I have cancelled gold membership on 8.10.19 and zomato india not refunded my hard money of 1995/-.
They have stolen money from my bank and every time i contact them, they do harassment by false promises.
My bank account has gone below mab.
These frauds are cheating innocent people hard earned money.
Complaint number : 56795630.
Zomato order through which they stolen monet is: [protected].