[Resolved]  Zomato — improper delivery of order

Hi.
The last two orders that I had placed with Zomato really got me disturbed. I placed an order for momos, which when delivered, were cold and drenched in water. Another time, the delivery boy switched my order with somebody else's, . When I called and complained to the restaurant concerned, they said they would deliver pasta to me and I would only have to pay the difference between the previous order and the later one. Instead, when the pasta reached, it was stale and tasted sour. I tried calling, and the only answer I got from the restaurant was that they would deal with the issue the day after. How can a delivery outlet shun its responsibility like that. More so, we ordered at night, and had no other option to order from elsewhere. I would be grateful if the company could seriously look into this.