Zomato — money deducted

sugeen siva

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600017

One of the poor service ever had in my life that too in a international company worst servers and worst customer support there is no customer respect and they won't bother if anyone is leaving from Zomato if I ask they says I can't do anything now I lost my money if I ask to give back they said it will take a week to reflect iam posting this in all social medias no one should be cheated.

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Comments

Dharmraj Mali

from Mumbai, Maharashtra

I have ordered From Kokan Tadka total amount was 198 but order is decline and now this showing that I will get refund within 2-7 days but Kokan Tadka offer is only till Sunday 8th July kindly refund my amount before that

Ritika Kanojia

from Delhi, Delhi

I ordered food from a place called nazeer.. I already paid from paytm but the item wasn't available so i need my money back.

manasb88

from Bengaluru, Karnataka

This is a very common complaint against Zomato. Shameful behavior of taking money from the account and due to failure on their side, about which customer can not do anything, claim that they can't complete the order as though it were the customer's fault. Money has been taken from our account, Zomato must then take immediate responsiblity to correct and prevent such a thing from re-occurring - telling us "surely we will refund in 5-7 days due to RBI regulations" is lazy garbage as though we were sitting on a mountain of money like the comfy Zomato executives must be. Utterly lousy approach to customers from Zomato.