[Resolved] Zomato — money deducted twice and not refunded | |||
I placed an order from pomp-pizza on my plate on the 03.09.2018. The first time the payment was incomplete so i ordered the food again, this time the payment was successful. However, the money amounting to 420.52 was deducted twice from my account and has not been refunded back while only 1 order was delivered to me. Looking at my account i can see 2 deductions to 2 different places where the money was sent to, one is gurgaon and one is jaipur. Kindly refund the money back. I am highly disappointed with zomato for this incident as they should have automatically refunded the double deduction. Was this information helpful? | |||
Oct 23, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Sep 16, 2018 Zomato Customer Care's response Hey, request you to please share the contact details so that we can get this checked.
| |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
7778
Pending
0
Resolved
700
View all 7778 Zomato reviews & complaints
+91 83 7509 7031 [South]
+91 83 7507 3452 [North]
+91 83 7509 2754
139-P, Sector 44, Gurgaon, Haryana, India - 122002
View all Zomato contact information
Post your Comment