[Resolved]  Zomato — my money is not refunded

Address:Kamrup Metropolitan, Assam, 781029
Website:[email protected]

I order the food on zomato. They donot delievered the food and not refunded my money... I also mail them but they didn't reply anything... My order is swarma chicken.. From loyans (Guwahati) no confirmation or msg given by zomato.. Even my order is not shown in the order history... But money deducted from my a/c... I need an immediate action from ur side
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Dec 15, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2018
Zomato Customer Care's response
Hi Sristee,

Apologies for the inconvenience caused. Kindly share your order ID with us.

Thanks.
Dec 15, 2018
Updated by Sristee Chanda
I want my money back
Complaint comments 

Comments

I order food on Zamato.
Order Id-[protected]
Date-28/10

I have made online payment for this order.
But after 1 hour i got a call that zamato is unable to deliver and your money will refund with in 1 hour.
Still no refund has came.I cantact zamato but they are not replaying.please solve

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