[Resolved] Zomato — my money is not refunded

 
2 Reviews
Guwahati, Assam, India
 Sristee Chanda on Nov 14, 2018
I order the food on zomato. They donot delievered the food and not refunded my money... I also mail them but they didn't reply anything... My order is swarma chicken.. From loyans (Guwahati) no confirmation or msg given by zomato.. Even my order is not shown in the order history... But money deducted from my a/c... I need an immediate action from ur side
Complaint marked as Resolved Dec 15, 2018

Complaint Status


[Nov 14, 2018] Zomato customer support has been notified about the posted complaint.
Verified Support
Zomato Customer Care's response, Nov 14, 2018
Hi Sristee,

Apologies for the inconvenience caused. Kindly share your order ID with us.

Thanks.
Updated by Sristee Chanda, Dec 15, 2018
I want my money back
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I order food on Zamato.
Order Id-[protected]
Date-28/10

I have made online payment for this order.
But after 1 hour i got a call that zamato is unable to deliver and your money will refund with in 1 hour.
Still no refund has came.I cantact zamato but they are not replaying.please solve

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    Zomato - my money is not refunded