[Resolved]  Zomato — need of money refund for order

Address:560100
Website:Zomato

Hi team,

I have order burger and briyani and twice the payment got failure also money got deducted, i was ordering from guest not through my login, but i can give you screenshot of the payment detail i received from my bank account. I tried all customer care number but no luck i need my money back (140+168), even tried sent mail to customer care for call back but response so far. Shared you the screenshot of message i received from my bank and mail for call back.

Later i made my order through swiggy.

Incident on 5 sep 2018
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 6, 2018
Complaint marked as Resolved 
why my compliant is marked as resolved when i haven't received my money back [email protected] given from Zomato
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

Same issue with me. The customer support work like crooks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7780
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information