Zomato — not giving refund and providing false reasons

I haven't received my refund of order which i have cancelled on zomato of rs 62.50 on 14 october 2018. They gave me confirmation that they will cancel my order and now they are declining from that and giving different reasons that i was not available on the mentioned address and phone was unreachable which is not true.
They are cheating their customers which is not at all right!
They should provide compensation to customers for lying and giving false reasons.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

I didn't get refund now also
5days are gone
Please give my money back ZOMATO
User id [protected]@gmail.com

I have order 3 faluda..order number :[protected] but amount not refund too..what can I do this is my first order in zomoto..I chatting to support team..sudendly.cut to my chatting. Kindly refund to my paid.,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7783
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information