Zomato — order I'd [protected] : issues | |||
Hi Team, I have ordered desserts worth 385 rs and by mistakenly cancelled the order with in 2 mins. After that I came to know from zomato chat team that I will not get refund as it was cancelled post order accepted. Please note that I have ordered desserts which is already prepared and it will not b wasted. I have sent mail to [protected]@zomato.com and haven't get response up to now. May I know when can I expect the refund ? If not I would like to order the same items with money which already deducted. Please provide customer care numbers to call. Regards, Kareem Was this information helpful? | |||
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Zomato customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Payment was done by Google Pay.It got cinfirmed and was paid to zomati.But zomato showed it not complete. I again ordered n this time everything was ok. I WANT MY 981 BACK WHICH WAS DEDUCTED N PAID FOR 1ST ORDER.I can givr attatchments/transaction id. Zomato has no contact which works.
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Hi Dear,
very worst service in zomoto
Today we are ordered food in zomoto app and money through online and mentioned the correct address but zomoto delivery boy said wrong address and they only cancelled the order and we are not received food and amount refund
very worst service in zomoto
Today we are ordered food in zomoto app and money through online and mentioned the correct address but zomoto delivery boy said wrong address and they only cancelled the order and we are not received food and amount refund
Your company's delivery merchant said that he won't deliver my order and I have to cancel it. But instead he also cancelled through which I was not asked about what charges I will have to pay and hence your chat team said I have agreed that I will pay the entire money for the order. What does this mean?
I want a refund. Order no.:[protected]
I want a refund. Order no.:[protected]
Pegasus Server's reply, Aug 20, 2019
The order was 1098 rupees
Hello my name is Surjeet, Today i ordered some food from account number [protected], from a restaurant in my town ludhiana, punjab and guess what i got a spoiled dish from a trusted company zomato..totally shameful . There were some hair and some othe waste items in the food that we're going to eat. Dissatisfied by zomato 👎👎👎👎👎👎👎👎👎.
Dear Sir/Madam,
I had book one order ith Order No.Order ID: [protected] during booking I have mentioned Clearaly Delivery address but the Representative Called me and spoke that He is unable to delivered on mentioned address you should come to Chandidas otherise your order will be cancelled and amount will never be refunded.
I had book one order ith Order No.Order ID: [protected] during booking I have mentioned Clearaly Delivery address but the Representative Called me and spoke that He is unable to delivered on mentioned address you should come to Chandidas otherise your order will be cancelled and amount will never be refunded.
manishyadav80's reply, Aug 19, 2019
Dear Sir/Madam,
I had book one order ith Order No.Order ID: 1559421049 during booking I have mentioned Clearaly Delivery address but the Representative Called me and spoke that He is unable to delivered on mentioned address you should come to Chandidas otherise your order will be cancelled and amount will never be refunded.
Very Poor service I will write to Food & Comunication Ministry to shut the Zomato business in India
I had book one order ith Order No.Order ID: 1559421049 during booking I have mentioned Clearaly Delivery address but the Representative Called me and spoke that He is unable to delivered on mentioned address you should come to Chandidas otherise your order will be cancelled and amount will never be refunded.
Very Poor service I will write to Food & Comunication Ministry to shut the Zomato business in India
manishyadav80's reply, Aug 19, 2019
Dear Sir/Madam,
I had book one order ith Order No.Order ID: 1559421049 during booking I have mentioned Clearaly Delivery address but the Representative Called me and spoke that He is unable to delivered on mentioned address you should come to Chandidas otherise your order will be cancelled and amount will never be refunded.
Very Poor service I will write to Food & Comunication Ministry to shut the Zomato business in India
I had book one order ith Order No.Order ID: 1559421049 during booking I have mentioned Clearaly Delivery address but the Representative Called me and spoke that He is unable to delivered on mentioned address you should come to Chandidas otherise your order will be cancelled and amount will never be refunded.
Very Poor service I will write to Food & Comunication Ministry to shut the Zomato business in India
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