[Resolved]  Zomato — order placed on 03.07.2018 failed, money deducted not yet received

Address:

Mumbai City, Maharashtra

Order was placed to mc'dnolds via zomata on 03.07.2018 for rs.304/- which was failed due to some venue problem. However amount was deducted from my account. It was brought to my notice that amount would be credited to my account immediately, and then after said within a day or two. After inquiry i. E. After two days it was informed that i had to fill a charge back form to get my money back. It is surprised to note that till date amount has not been credited to my account mc'dnolds is denying that the amount is not lying at their end. Therefore you are requested to look into the matter whether the amount rs.304/- is pending at your end from 03.07.2018. Kindly revert the amount at the earliest, otherwise i would have to complaint to ombudsman/consumer court.