Zomato — ordered twice, my money was deducted and order wasn't confirmed!

So, i ordered pizza from a restaurant twice, they deducted my money and the order wasn't confirmed. Also, i order a pizza from domino's which was a disaster i contacted domino's they initiated the refund, it is stuck with zomato and zomato has not refunded my money back. I tried contacting them, there customer service agents are so pathetic they keep on disconnecting my chats without giving a proper solution. I had to wait for 23minutes and then he disconnected and again after 17 minutes another guy wrote hey. That's it, no one was ready to provide a solution! We are not able to call them and there is no other source to complain about it. I want my money back. They have eaten my 1015 rs.

Twinkle
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