Zomato — payment not refunded; order cancelled by zomato | |||
Dear concern, I have made an order on 17th april at 8:28 pm via zomato app towards nafees restaurant indore. The amount 587.81 got deducted from my paytm account, but the order status showed cancel due to payment failure. I repeated the order and made the payment again and the status was successful and food got delivered. But i have not got the payment refunded yet for the previous order which got cancelled. I am attaching the screenshot for your reference. I have raised the similar concern on chat option too, but still no revert has been received. Request you to please solve the issue as soon as possible. Was this information helpful? | |||
Zomato customer support has been notified about the posted complaint. | |||
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