Zomato — refund issue

Address:560040
Website:www.zomato.com

Date:06/08/2018
We have ordered food on zomato and within five minutes we cancelled order as it was first order and we were checking and called to customer care regarding payment issue and they told within week amount will be refunded.

But today its 16/08/2018, didn't receive any refund amount.

Order placed by number:[protected]

Mail id: pradeep. [protected]@gmail.com

Client:box8-desi meals

Payment summary
Order id: [protected] date: 06 aug, 2018
2ndfloor amir heights, rehamat nagar, opposite to nandini hotel,
Spicy paneer meal (1 x ₹218) ₹218
Paneer makhni meal (1 x ₹258) ₹258
Delivery charge ₹29
Taxes ₹16.66
Restaurant promo (₹142.80)
₹378.86
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Comments

I have ordered two cold drinks in azad hind hotel, Kolkata on 8th August. but they rejected my order.money is deducted from my account.still not refunded. Please help me.

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