Zomato — Refund not received till date

Zomato — Refund not received till date

A Aami@123 from Gudalur, Tamil Nadu Jun 21, 2025 Sep 17, 2025 This thread was updated on Sep 17, 2025

Respected Sir/Madam, I am writing to express my disappointment and frustration regarding a rejected order (Order ID: [protected]) placed on June 13, 2025, for ₹654.40 via UPI. Despite the order being rejected, I have not received the refund amount till date. Details of the Order: - Order ID: [protected] - Date of Order: June 13, 2025 - Amount: ₹654.40 - Payment Method: UPI Issue: Non-refund of amount despite rejected order Action Required: I request you to look into this matter urgently and refund the amount ₹654.40 to my account. I would appreciate it if you could provide an update on the status of my complaint and the expected timeline for the refund. Sincerely, Ameesha Was this information helpful? No (0) Yes (0)
Zomato customer support has been notified about the posted complaint. Jun 25, 2025 Updated by Aami@123 Title: Refund Issue with Domino's Pizza - Order ID [protected] Description: I'm writing to complain about the refund issue I've been facing with Domino's Pizza. I placed an order (Order ID [protected]) on June 13, 2025, and it was rejected. Despite the order being rejected, I haven't received the refund amount of ₹654.40 yet. I've contacted Domino's customer support, and they informed me that the refund has been initiated with Refund Reference Number (RRN[protected]. However, when I contacted my bank, they said that the amount hasn't been credited from their side. I've been patient and have followed up with both Domino's and my bank, but the issue remains unresolved. I'm extremely frustrated and disappointed with the delay in receiving my refund. Details: - Order ID: [protected] - Date of Order: June 13, 2025 - Amount: ₹654.40 - Payment Method: UPI - Refund Reference Number (RRN):[protected] What I'm seeking: - A clear update on the status of my refund - Resolution of the refund issue as soon as possible - Compensation for the delay and inconvenience caused I hope this complaint will help bring attention to my issue and get it resolved soon.
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sanel.sachu

from Tiruvalla, Kerala

Sep 17, 2025

I have been ordering from ZOMATO by seeing their PRICE MATCH guarantee information on their app but now i realize everything was a SCAM. It was nothing but a MISLEADING INFORMATION provided by the COMPANY to attract people to order from their app. They are charging almost INR 300 more for each dish and every order and on top of that they are charging again some fees like platform fee delivery fee partner fee ETC. Please take action against this misleading activity of the company. Adding a small fee for the whole order or delivery fees is acceptable but exceeding almost INR 300 for every dish and every order is looting people in daylight.