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Updated: Apr 7, 2025
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Zomato reviews & complaints page 2

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K
Korra Anil
from Hyderabad, Telangana
Sep 5, 2024
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Fail

First of all zomato is a fraud app if verification is not done. then y they are showing payment option to pay I have paid money after that it's showing your verification failed than how much time I tried but no results I tried to call customer care but [censored]ing no response my ID FE4562298 REFUND MY AMOUNT TO MY ACCOUNT...
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R
RuchiThakur
Sep 5, 2024
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Cancellation fee charged on cancelling the order within 60 seconds

I have ordered from zomato and mistakenly chosen the secondary address, however, I have cancelled the order in order to reorder it with the correct address. Zomato has accepted the cancellation along with the levied the cancellation charges 443/- on me even though I have immediately cancelled it. After scrolling through their customer support where they won't actually provide any kind of support just a virtual AI assistant. Afterwards I sent...
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R
Raj@75
from Delhi, Delhi
Sep 4, 2024
Sep 4, 2024
This thread was updated on Sep 4, 2024
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Not getting my refund amount of 254

I had ordered paneer naan thali and half paneer kadhai from Zomato on 26th August 2024 they send me the wrong item and one paneer kadhai was missing in that order I try to contact with restaurant owner but they didn't pick the phone after calling 4-5 times then I raised complaint to Zomato assistant they asked for pictures of that order. I did whatever they asked for then we came to the conclusion that they will provide me 254 as compensation...
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A
Abhi1997@@@@@@
Aug 24, 2024
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incorrect item

Order ID [protected]

What's the point of ordering food when a person can't enjoy the food after ordering it. Here I'm writing this mail instead of enjoying my meal which I ordered the items are missing spoke to the shop owner she is asking to talk to zomato and here when I tried talking to zomato I'm writing mail. Your job is simple provide a platform and let the customer get [censored]ed in between by calling restaurant and zomato.br...
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N
Nivant kharat
Aug 13, 2024
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My Zomato id got terminated without any reason

Dear sir/ma'am
My Zomato I'd got terminated without any reason saying that my account details are duplicate but I have submitted my orginal account details and I am raising ticket but closing automatically it's been a week my earning have been stop. I tried to call my TL but no help so please help me asap and resolve it
My Zomato id is (FE4305678) please help me fast...
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M
MAHIN V A
Aug 8, 2024
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Bgv failed varification

Address: Veepanadan house vengola

ID NO :-(FE818880) Actually I'm raised the ticket 1 month back that time not again same response but not activated. So this is my problem please activate my ID as soon as possible Thank you sir/maam...
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S
Sunil mahto23
Jul 31, 2024
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Profile verification is not complete

Address: At.Jhunni istambarar,post office:-Bela rikabganj,k.nagar,purnea

I am Sunil Kumar my Zomato I'd FE4383734 I have all documents complete and training complete sir but profile verification failed please help me sir
Name:-Sunil Kumar
Mobile number [protected]...
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D
Dev9944
from Pune, Maharashtra
Jul 31, 2024
Jul 31, 2024
This thread was updated on Jul 31, 2024
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complaint regarding unfulfilled buy one get one free offer

Hello,

I am writing to bring to your attention an issue with my recent order. On 31st August 2024 I ordered a Tandoori Chicken Tikka Roll, which was advertised with a buy one get one free offer, as shown in the attached screenshot. However, I did not receive the additional free Tikka Roll.I attempted to resolve this issue through your automated customer service system, but unfortunately, it was unable to address my complaint....
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M
madhav_narula
from MOHALI, Punjab
Jul 28, 2024
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Event tickets entry Denied

Website: zomato live

I booked tickets from zomato
the venue denied uss entry...
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A
Arshad07!
from Jabalpur, Madhya Pradesh
Jul 25, 2024
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Zomato deliver partner id terminated.

Hi team, This is Arshad khan. I am working with your Company last 2year. But last month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: Arshad khan ID: FE2851480 LOCATION: Napier Town City:Jabalpur Regards, Arshad khan...
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C
Compaint Call now no.0,76829-29617.all r
Jul 22, 2024
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Vhffy hfdyuu hcxfyh

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C
Compaint Call now no.0,76829-29617.all r
Jul 22, 2024
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Fyutfdr

Fhuutdfhj hgddf jgfffu jhgfff...
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C
Compaint Call now no.0,76829-29617.all r
Jul 22, 2024
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Hyfgh utsdx jtddv njgc

Uyrfbhbutd jgd ohfdc jh...
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C
Compaint Call now no.0,76829-29617.all r
Jul 22, 2024
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Ggtrd kjyd kjyxcuu jfdfgbb

Hgftg htdfc jrdd kjgffb jgddxc jgc...
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Z
Zomatoji
from Chandigarh, Punjab
Jul 22, 2024
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Reverse ID

Address: Industrial area phase 1

Address:
Industrial area phase 1 Chandigarh 160001

Hi team,
This is Ramraj. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: ramraj
ID: FE1019847
LOCATION: industrial area phase 1
City: Chandigarh

Regards,...
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M
Mounika Tanna
Jul 18, 2024
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Missing items in the order and they neither want to deliver nor provide refund and asking it take it as an exception

Address: Gachibowli, Hyderabad

Ordered 1 chicken fried maggi from hunger maggi point which showed one chicken fried maggi and one egg fried maggi. I received the parcel from the delivery partner and found only one box in it. Immediately called the delivery partner, he said he brought what restaurant has given. On chat with customer support, they said they can't deliver the missing order and can't provide refund and asked me to take it as an exception. Bill is also not...
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A
Afzal Shah1
Jul 16, 2024
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refund related issue order id 5991697123

Dear Team,
I was expecting refund of 22676.45 but only rcvd refund of 10000 for the said order Id. I have attached the screenshot of refund confirmation and cancellation fee waiver provided by your team. Please look into it, as it's the whole months salary for me.

I have confirmed multiple times with your support team and they said I will rcv a refund of 22676.45.

I have checked the restaurant about...
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A
Anoopcs
Jul 15, 2024
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Profile verification failed after deduction of money

I am Anoop C SHAJI FE4320332
The payment has been money of rs 1600 and after that I have done with my training when I am going to do profile verification I submitted all documents...after submitting all documents...the document cannot able to submit.

Please resolve and issue or else please refund my money asap......
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G
GURJIT PAL SINGH
Jul 11, 2024
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Wrong supply of food

Address: SM 16, Padamnabhpur

Date of incident : 10/07/2024
Supplied at 9:20 pm
Restaurant: Bhaiya Ji's Biryani, Durg
Ordered 2 Chicken Hakka Noodles
The restaurant delivered Veg Hakka Noodles (2 nos) and when we complained to them, they behaved very rudely. Our family members are regularly ordering on Bhaiya Ji's through Zomato. We want decent behaviour from the restaurant....
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U
ujjwalbhatt
from Dehradun, Uttarakhand
Jul 10, 2024
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Zomato delivery partner team leader against complaint

Address: Chandrabani Pithuwala Khurd near, sheeshpal General Store

Zomato mai mai 3saal se kaam kar rha hu meri id band huvi 7 mahine pehle mane team leader ko bola to usne bola dekte h par koi karwani nhi ki meri I'd ki na ho Zomato company k pass meri I'd recheck karne ko beja na mera phone utta rha hai mobile switch off kar deta h team leader Zomato ka mere zone ka bas check kare Bina bola ek bar ki nhi kulegi please meri id kulwademuje kaam karna h team leader ko bole Zomato ke
Meri I'd h FE.1695039...
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