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Zomato — refund not yet received and it's almost 16 days

Order id:[protected]
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[protected]
I need my refund soon i cannot wait any more. The zomatao executive and just been giving the reference number that's it. And now it's been almost 16 days on the go but there's still no sign of any refund in my account. Specially me being a student and studying outside, need to manage my spendings. And these kind of negligency from these services providers cause a lot of problems. Cause while paying the amount we pay it at once and if the restraunt cannot fulfill the order i just have to wait 7 working days to get back my money. And now it's been too long.
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Complaint Status


[Jan 30, 2019] Zomato customer support has been notified about the posted complaint.
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    Zomato
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    4610
    Pending
    0
    Resolved
    484
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View Full Information
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