Zomato — regarding misbehaviour with my wife

3 Reviews
Vadodara, Vadodara District, Gujarat, India
 s2bhatt on Sep 21, 2018
Below are the mail corresponds with your team, i have complaint on 7th sep, today after 15 days your team just giving me hope only

From: zomato online ordering [mailto:[protected]@zomato.com]
Sent: 21 september 2018 13:16
To: satyen bhatt
Subject: re: zomato feedback

Hi satyen,

Thank you for writing us in. We hope you are doing well.

We regret the inconvenience caused to you. Our team is looking into the concern and will get back to you shortly. We appreciate your patience in this concern.

Please ping us on our chat support if you need any further assistance.


Vyomesh yadav
Zomato online ordering team
Reach us at [protected]@zomato.com

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On mon, sep 17, 2018 at 7:08 pm ist, satyen bhatt wrote:
Hi mr. Manoj kumar,

Eagerly waiting for 72 hr.



On thu, sep 13, 2018 at 10:21 pm ist, zomato online ordering wrote:
Hi satyen,

Thank you for writing in,

We are sorry to hear about it. We have flagged the issue. We are working on the matter and our team will contact you within next 72 hours.

Feel free to write back to us.


Manoj kumar
Zomato online ordering team
Reach us at [protected]@zomato.com

On fri, sep 7, 2018 at 9:11 pm ist, satyen bhatt wrote:
Dear zomato

I am ur user/customer, i appreciate ur service which we are getting everywhere.

But today i got very bad experience with my wife through ur order delivery boy.

I place one order today morning

Order no - [protected]
Its cod payment terms through mobile no [protected]. We ordered cheese pav bhai,... Etc,...

The person who delivered he try to abuse my wife and also try to chat on whatt's app. (Attached the screenshot) via mobile no - [protected].

As i am out of house and this incident happened please send this person to my home once u get this mail with ur manager or team leader.

Hope u understand this is ur prestige issue,...

Awaiting ur replay


Satyen bhatt
Mo : [protected]

Complaint Status

[Sep 21, 2018] Zomato customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0


I ordered from zomato order no. [protected] Dated:14th September 2018 time: 05:34PM
By phone no. [protected]
I was pay by debit card but no first order offer received / activate during order process
Please look into the matter, this is as similar offense of cheating
Contact [protected]
I ordered prwans koliwad from Maharaja hotel Andheri E chakla Mumbai ..and received inferior quality of food without seal ..it is very cheap service. I got only 7 to 8 prwans of Rs.277/-

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    Zomato - regarding misbehaviour with my wife