Zomato — regarding not return of payment from zomato cancelled order

Address:600002
Website:Zomato Online ordering

As i contacted your customer service about this issue and they confirmed me that my amount payed via paytm will be returned completely within 24hrs i cancelled my order... But now i received a message from zomato that my fund will not be returned due to change of location from my side... But i asked to cancel the order only after your service person assurance of fund return. Or else i would have not cancelled my order... I didn't enjoy my food... Then why should i pay for it then.. Pls return my amount.. This is serious
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Zomato customer support has been notified about the posted complaint.
Nov 18, 2018
Updated by rahul vj
I need replacement of fund soon from Zomato
Nov 18, 2018
Updated by rahul vj
My order number and other details regarding the order are here...Note: I was assured from the customer service that my amount will be returned fully and then only I asked for cancelling the order...

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