[Resolved]  Zomato — regarding restaurant home delivery

Address:Khordha, Odisha, 751024

Sir/mam I am Rajiv Satapathy the owner of Hunger Station feeling Sry to tell u that it's been now 10 days tht I hv submited all the documents for to tie up for home delivery bt not a single response frm ur side.I hv also tlkd with Mr. Prateek and he told me tht it will be max mndy bt nw it's wed nthng hppnd... So hw could I wll b sure tht it wll be done on exact date.. Please do care of this mail and I'm waiting for ur reply.. ✉ King.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Sep 14, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2018
Zomato Customer Care's response
Please share your contact details, so that we can get this checked.
Complaint comments 

Comments

Orderd my dinner by zomato. Expcted delivery in an hour. After an hour when I checked in the app they said we are looking into it. Then after another half an hour they said that they have to cancel the order. I mean what on the earth can they cancel order after 2 hours. Totally rubbish services by zomato. They customer service is bizarre.
When I will I get refund
I placed an order for ice cream 12.22 am and i received it after 1 hour. somewhere around 1.30. But the delivery person marked delviered soon . The icecream is melted and spilled. When asked about this zomato(usless) stating there wont be any refund. order id :[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7778
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information