Zomato — service of choking staff

Address:Ernakulam, Kerala
Website:Chicking

I went to topumpady chocking by 9 and placed the order till 10:20 they did not provide food when i asked 2, 3 times they told it will be ready in 5 mins finally after loosing my patience i have asked them to cancel the order without any apologies from the store manager he told ohk. After that i travelled all the way from topumpady to mg road they were enough staff staring at us and only after 10 mins they came to take the order is this the kind of service which you guys provide really poor service.
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Hi, My name is kovvada Rani with userid: [protected]@gmail.com. I have added items to the cart and done payment. The money debited from my account but order was not accepted by zomato . It shown payment failed. I didn't get any message related refunding. When and How I get back my money?

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