Zomato — there is no trust left with zomato, the online food ordering company

Address:Bangalore, Karnataka, 560057
Website:Consumer complaints.in

Zomato is very untrustworthy. They do not cancel the order and refund your money if the order is delayed by more than 20 minutes. Also if the restaurant delivers a wrong order and if you bring it to their notice, they don't give a sh*. Zomato has a long way to go to catch up with swiggy in terms of it's professionalism and attitude.. The agents on the zomato app do not even care to answer you.. They just say "we are sorry for the inconvenience" and that's all they do.. They will never cancel your order even if the fault is of the restaurant, they will not refund your money or deliver the right order even if there is a wrong order delivered..in short, if your exact order comes to you within the expected time of delivery, you are fine, else god is the only one who can help. These guys should be dealt with seriously and should not be allowed to take the customers for a ride anymore
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7780
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information