Zomato — threaten the customer of legal actions for reporting bad food | |
I recieved bad and damaged pizza today evening. When i reported the same to support representative, he said he can't help as i always demand refund for orders and threatened me of legal action. He escalated the issue and refused to justify his words about taking legal action. He was vey rude and denied me when i asked for apology or contact details of zomato media officials. Was this information helpful? | |
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Zomato customer support has been notified about the posted complaint. | |
 5 Comments | |
Comments
I ordered white sauce pasta from Zomato but received red sauce pasta from swiggy's brand name. I don't eat red pasta due to health issues. I need help
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Hi I am surbhi in last 1 week my order had got stuck twice this chat system is useless they don't reply my money is getting deducted every now and then and no order is getting placed if my issue doesnt get resolve i will use social media and show them screen shots that how to behave with customers
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I have ordered a meal but it's been more than hour. Neither food is delivered nor customer support staffs are replying. Please take some action.
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They showed me that I have 120 credits, I can use it to buy foods. But when I was ordering foods, The billing amount was Rs 115 after applying the credit. But they deduced Rs 235. The I asked them to cancel the order as the amount deduced was more than what they have showed, they didn't cancel the order.
Chada tadka and paratha of sai paratha is prefers to eat and is expired and rotten smell is coming
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