[Resolved]  Zomato — transaction failed money deducted but not reverted yet

Address:Kolkata, West Bengal, 700001

Hello
This is to inform you that, on 26 april 2018 two times tranasaction failed automatically when i was ordering food from zomato, and payment has been deducted from my account (Two times rs 5131.50) and they havent credited yet.
I have tried customer care but they are unreachable always.

A/c[protected]

Txn date : 26 april 2018

Txn amount : 5131.50 + 5131.50 (2 times)
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Jun 14, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
May 08, 2018
Zomato Customer Care's response
Hello Subho,

Hope you are well.

We are really sorry for the inconvenience caused to you due to this. Would request you to please share the order number or your registered mobile number with us so that we can get this resolved for you at the earliest.

Thank you
Complaint comments 

Comments

I am not able to connect with any customer service representative of Zomato. They have wrongly deducted more than 500 rs from my paytm account. There is no active number to contact them. I am not sure what to do? And how to resolve this issue. Kindly help!

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