[Resolved]  Zomato — unethical summary

Address:

Ahmedabad, Gujarat, 382424

I have ordered a food from dominos through zomato app of rs.1313 today on 19th may 2018. They have accepted the order and started cooking in the kitchen as per order status.

Later on i got a call from dominos that they can’t deliver the order because it’s out of range and they cancelled it. The store manager (Devang singh) of dominos 4dsquare mall in ahmedabad didn’t talk properly and i was amazed this is the customer service. After this i requested the chat support of zomato and then i got a reply then it’s been cancelled so they can’t do anything.

I also requested a call back from zomato where i got confirmation to receive a call soon but i have not received.

My only question if they have accepted the order then have to deliver it and also zomato service to his regular customer was very poor. I got to know only half n hour back where we r sitting hungry.

Pls help me in this