[Resolved]  Zomato — unresponsive to business owner complaint from 2 months

Website:www.zomato.com/visakhapatnam/chefs-night-out-mvp-colony-vizag

We are a restaurant "chefs night out" in visakhapatnam enlisted on zomato from years. They suddenly started displaying my restaurant as "permanently closed" on zomato website from past 3 months. As we are very much open, this is misleading many people and they started thinking we are closed. I called the customer service countless times and also mailed them about problem many times from sept 24th, 2018 till today. There was no response even once till date. This is worst customer service from zomato, it is sabotaging our business and misleading everyone with wrong information. All the mails and zomato page screenshot are attached.

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Nov 20, 2018
Complaint marked as Resolved 
They just replied me to my mail I've sent a month ago. The mail id is [email protected]
Zomato customer support has been notified about the posted complaint.
Nov 20, 2018
Updated by Praveen Pg
Another mail has been send and no response has been received. Can contact me at [protected]@gmail.com or mobile - [protected]
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