[Resolved]  Zomato — very urgent regarding food

Address:New Delhi, Delhi, 110067
Website:zomato.com

I have order the food for which i have paid online and order was confirmed from the zomato side. And i was waiting for the food so long.. And after delivery time i contacted the restaurant they replied that they will not deliver the confirmed order for which i have paid. Then i complaint to the zomato customer care they asked me to place another new order from other restaurant. I made the second order and made the online payment. Now they are not delivering the second order for which i have paid again.
I am very hungry and now i will not get food anywhere right now. What i should do?
They are doing fraud just charging for ordering food online and not delivering the food.
I think today i have to sleep in hunger.
Contact me at ashu. [protected]@gmail.com
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Jul 14, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2018
Zomato Customer Care's response
Hi Ashu,

Regret the trouble caused to you! Please help us with the concerned order ID along with your contact # (On which you'd like us to call you) so, we could get things checked further & make them right!

Looking forward to your reply.
Complaint comments 

Comments

order id : [protected]
order id : [protected]

contact no. [protected]

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