[Resolved]  Zomato — worst experience - first time i order delayed for an hour.. still waiting for food

Address:New Delhi, Delhi
Website:www.zomato.com

I have ordered food at 9:00 pm and am still waiting for food. Shall post the exact time when the food will be delivered to me.

I have placed food order from indian cravings greater kailash - 1 and they promised me to deliver it in 1 hour but it's 10:50 pm right.. Still no clue when they will deliver the food. I called up zomato customer care but not getting any satisfactory answer, they are not even calling me back nor picking the call. The worst food service i have seen so far.

Name: mohit
Ordered restaurent - indian cravings greater kailash - 1
Email id - mohit. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Sep 30, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Aug 26, 2018
Updated by mkty23
I called zomato again and they say "Sir you might get the food, please wait" ### company and ### services.
Verified Support
Aug 28, 2018
Zomato Customer Care's response
Hey, request you to please share the order ID or your registered contact details. Thanks.
Complaint comments 

Comments

I'm zomato Rider, couple of days ago I got terminated... So I go to andheri office to ask the reason for terminating... So they told me that we don't know any reason.. ye sab upar se hua hai... Hum kuch nahi kar sakte... & box of this I dnt get my salary... so plz help me if any one is there for justice...
On 19th August due to gateway failure my money is debited but not refunded yet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7778
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information