Zomato — wrong way amount deducted

Address:Bhopal, Madhya Pradesh

I have placed the order cash on delivery so he don't get discount on cod so i was canceled the order there was no one confirm that i was canceled so same amount was deduct how disgusting without information how was my amount deduct i want refund my amount any how my order was 138 rupees deduct without any information it was wrong way i really hurted it
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Nov 04, 2018
Updated by shobhna sharma
Without any information how can deduct amount in my account without any information it is really ridiculous same on zomato site

Complaint comments 

Comments

I had ordered for veg hakkah noodles but got chicken noodles.This is highly unacceptable we belong to a pure vegetarian restaurant.we have been a regular customer of zomato but this incident has broken all trusts.this is very wrong on their part, highly disappointing.

My order in zomato is rejected . The paid amount is initiated to refund in my bank account . Still i didn't receive the payment. ₹113.95 . Refund reference number: 300010830483031623424 . But the Zomato informed me that the amount is refunded . I attached the image of the proof . I request you to take my complaint and resolve it .

Srikanth7597's reply, Nov 4, 2018
Refund my amount to the account. Ia request this canara bank .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7778
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information