Zomato — zomato chat/support

Address: #55, St.Gaspar Bhavan, Precious Blood Missionaries, Tank Bund road

So I pretty much ordered a Pita Bread sticks and Lemon Iced tea from What's In A Pita through Zomato. The Zomato Valet dropped the Lemon Iced tea, and asked me to pay for only the bread sticks, which was fine. I raised the matter with Zomato support who said they would redeliver the item to me and sent the order. I later learned not only did they cancel the redeliver order, the Zomato Chat service deleted all previous messages to make sure they wouldn't get it in trouble.
Thankfully I had taken screenshots of the redelivery message and order confirmation. They just kept lying about the existence of such order, and deleted messages when they knew they would get in trouble.
If Zomato is a service app, let it be a boon. Not someone who can manipulate the customer's behind their backs