Zomato — zomato is charging more for an item with additional to other charges

Pradhe13

Address:

Chennai, Tamil Nadu, 600100

I recently ordered food in zomato. The actual cost of briyani is rs150 but they have listed it as rs.180. I checked with the restaurant and they say it is charged rs150 only. Zomato is charming it in a hidden way and cheating their customers

Also zomato has already included delivery charge rs. 41 and packaging charge rs.10. This fine. But increase the food item cost in a hidden way is very unethical. I also raised this concern to zomato but there is no response to it. I have been charged rs 60 extra for two briyani for no reason.

Complaint reference:[# 4609035 #] fwd: feedback for zomato - android[protected]

I have attached my bill with this. Please take necessary action and dont cheat people like this

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Comments

Angels on the earth universe

I ordered Veg cheese sandwich through tomatoes and there was No cheese in veg cheese sandwich.

I paid for the Veg cheese sandiwch and i got lesser price item .it is not ethical .

I want refund for this.
zomato is reposible to refund my money back in .

Akash Nayek

Please open my id

Akash Nayek's reply, Jan 23, 2020

It was at id Terminate that I was outside Aria Please my id is open Otherwise my id cycleist

Domnic Naidu

I ordered my snacks of 147rs and inspite of knowing the address zomato guy canceled my order so its my request to refund my amount and take an legal action..hoping for the best response

Domnic Naidu's reply, Jan 21, 2020

I did nt receive my order and I lost my 147rs paid online so it's my request to refund me

SANTOSH KUMAR1 Gupta1

He was abusive and screaming outside my campus.

Musaffa

I ordered a pizza from dominos through zomato, and while making the payment the amount got deducted from my account. However the order wasn't placed.. kindly get back to me.. contact :-[protected]
Check the attached screenshot

ayush.mech1

Order ID: [protected]

The order was not delivered and I was charged. No call was received on my zomàto registered no [protected] from Zomato side, can be easily verified. The worst part is Zomato has charged me for this service. Extremely dishonest and illegal thing here.