Zomato — zomato is fraud

The delivery boy wasn't able to contact me and he returned back and i called his number and it wasn't going thru and it was an ivr to zomato merchant line. And contacted chat support (Vivek singh) they said that delivery guys tried to reach me and he wasn't able to do so so they cancelled it.
I was waiting for more than 1 hour and now they are saying that they cannot refund my money as it was my mistake that delivery guy was no able to contact me.
Amount - 150.25
Order number - [protected]
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7778
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information