[Resolved] Zoom Car — Unnecessarily Blacklisted by the Zoom Car

Nischal Kala

from Pune, Maharashtra

Mar 29, 2017

Address: 560038

Website: www.zoomcar.com

I am a regular customer of Zoom Car but from a couple of months, i am trying to book a zoom car but the application is showing that you are blacklisted by the zoom car without any reason and intimation.

After that i have emailed almost 3-4 times to the zoom car support but there is no response from there side. I have also called so many times to the customer care number but not able to connect with the representative.

My E-mail I'D is - nischal.[protected]@yahoo.in

Please help me out of this and provide a valid reasons for this inconvenience caused.

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May 11, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Zoomcar Customer Care's response Hello Nischal,

Greetings!

We did check the email account: nischal.[protected]@yahoo.in and see that the account is active. Request you to kindly upload a photocopy of your original license and revert for us to check on the same and do the needful.

Regards,
Zoomcar

Mar 31, 2017

Updated by Nischal Kala I have uploaded a photocopy of original license on the zoomcar application recently. The status is pending on your end. Further the Mobile Number verification is showing error.

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Comments

[email protected]

May 29, 2023

Hi zoomcar,
My name is vaishnav and my email id is vaishnav.sable.[protected]@gmail.com earlier i was using this email id with my brothers driving liscense
But now I uploaded my driving liscence and all documents. And that got verified also
Then what is the reason for showing my account is blocklisted ?? Please let me know and resolve my problem
Thanks,
Vaishnav