Zoomcar — Money got deducted but booking was not made

Address:Hyderabad
Website:Zoomcar.com

I tried to book a tata tiago on 22 july 2021 but during payment transaction that was through google pay, the money ie 1759 rs was sent successfully to [protected]@paytm upi ID after the payment the application was crashed and it showed no booking. The proof is i even received a booking ID i.e JPS69ZZ2E because i redeemed zoomcar credits which were 50. I'm very much disappointed with zoomcar customer service and i need my money back. I'm expecting my refund as soon as possible
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I booked a Mahindra marazzo on 3rd August 2021 but during the payment transaction through Google pay the money has been debited Rs 1541 after the transaction it shows like "payment failure" and it shows no booking .

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