Zotezo.com — fraudulent company/website

Address:Kolkata, West Bengal
Website:Zotezo.com

Zotezo.com. This company take orders from public by displaying items with status "In stock". The customers pay full amount through net banking. Even after 15 days or one month they dont send the items purchased. When we contact they say out of stock and provide us refund option. But they deduct the shipping charges from the amount paid. Please look into this matter urgently as they are collecting money from public and using it for their business. Many people are being cheated. https://m.mouthshut.com/review/Zotezo-com-review-sstrsqrrlon
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My order no [protected]. Even after 1 week the product not reached me. How long I should wait. You are setting bad example
Order id :[protected] order date : 10/13/2018 11:36 am
i have place order and make online payment.The company has neither send medicines nor responding to my calls.
KINDLY REQUESTED TO TAKE LEGAL ACTION AND AND AWARE PUBLIC FROM THIS FRAUD COMPANY
vijayam666's reply, Oct 17, 2018
Dear sir/madam at customer care @ zotezo.com,

1. Please refer my purchase rder id : 100113042 order date : 10/13/2018 11:36 am for medicines and make online payment.

2. It is requested that the items may please be despatched and delivered at the earliest. I would like to state here that i had placed the orders in good faith and not to cancel them at a later date as the items are required for patient.

3. I have gone through a few reviews of your organisation/website/concern in a number of websites on the net. The reviews are quite disheartening to say the least. It gives one an impression that your organisation is involved in fraudulent economic activities by not honouring the orders placed through your website. It would appear to someone who does a little bit of in depth analysis that your organisation is involved in economic offences/large scale financialscam.

4. Please be informed that in case of non materialisation/non delivery of the items for which i have placed the order vide the above mentioned purchase orders, i will be forced to initiate legal proceedings against your organisation under section 420 of the ipc besides filing a police complaint and informing the following to initiate criminal investigations into your economic affairs:-

(A) the prime minister's office
(B) ministry of finance (Company and corporate affairs)
(C) enforcement directorate
(D) directorate of revenue intelligence

5. I shall also be intimating the sunday times of india that since advertisement of your organisation was published in their newspaper supplement life of new delhi edition dated 18 feb 18, they would also be responsible for being party to fraudulent economic activities. They will be advised to refrain from carrying advertisements of e-retailers not making 'cash on delivery' facility available to customers.

6. The least expected from any organisation like yours is to ensure that calls made to customer care numbers are attended to in a reasonable time frame rather than not being attended to.

7. Hoping for an early resolution of my grievances and feedback from your side,

Yours sincerely,

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    Zotezo.com Phone
    +91 81 0000 7777
    Zotezo.com Address
    #53, Chowringhee Road, 1st Floor, Kolkata, West Bengal, India - 700071
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