[Resolved]  Zotezo — Items ordered and paid for full in advance, not delivered,NO REFUND

Address:	New Delhi, Delhi, 110009
Website:	www.zotezo.com

Order #[protected] Placed on November 6, 2016 4:09:11 PM IST
PRODUCT NAME-Multani Rovaan Kesh Taila - 100ml
QTY-5
SUBTOTAL-675.00 INR
Order Id:[protected]
Total Payment of Rs 675.00 INR made in advance through paytm.
I have complained to Zotezo at least three to four times thru email addressed to [protected]@zotezo.com and by lodging complaints thru their website www.zotezo.com.
Ticket ID: JMA[protected] DTD 03-DEC-2016 5:52:32 PM
Ticket ID: KCL[protected] DTD 01-DEC-2016 11:45:38 AM
Ticket ID: WDH[protected] DTD 17-NOV-2016 2:15:49 PM
There is no response from Zotezo
I also tried to contact Zotezo on their customer care no[protected] several times during last one month but nobody picks up the phone.
Zotezo is playing with the health of its unsuspecting customers. Such companies should not be allowed to operate in health sector at least. Zotezo is advertising in reputed news papers like Times of India with full page advertisements but not delivering the ordered items. Zotezo should be barred from advertising in reputed news papers till all pending overdue orders are delivered. If Zotezo does not make amends, I will strive to take this to its logical conclusion. I know from Website of consumer complaint forum that ther are lot of similar complaints against Zotezo and I urge the authorities to take strongest action against Zotezo, if they do not correct the situation immediately.