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Airtel Complaints & Reviews

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Last updated May 16, 2024
Complaints 54506
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Airtel reviews & complaints page 1175

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N
Namrata Vaishwade
from Bengaluru, Karnataka
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4g lte dongle - network issue

I am using this postpaid 4g lte dongle from last 2 years but from almost 3 - 4 months, i am facing the network issue. The dongle will connect for 10 - 15 mins and then it will be disconnected and i have to reconnect multiple time. I have complaint multiple time but every time they have guided me to reset my dongle, id, and password which worked only for 1 days then again the same issue.
The current ticket no. Is 78073665 which created...
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A
Amit Nathak
from Barpeta Road, Assam
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refund of amount on account of hotspots

I was suddenly deducted an amount from my mobile on account of hotspots without my knowledge or wish .kindly refund me the deducted amount as soon as possible as this kind of illegal deduction without the customers will is unexpected from a company like airtel....
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F
Fareed Khan Creature
from Ramnagar, Uttarakhand
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wrong information by customer care

Address:Lucknow, Uttar Pradesh, 226017

I have a 3g supporting handset.. On 4 july i called to cus. Care n ask him about 399 rs pack. I ask him that in 399 rs company gives 3g/4g data/p. D for 70 days and unlimited calling in india anywhere and i have a 3g handset so the 3g internet will do in my handset or not?
Customer care replied me that net and calling both will work in your handset but the speed of internet will be 3g.
After recharging of 399rs the internet...
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P
Pooja Faterpekar
from Visnagar, Gujarat
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no proper range

Address:403506
Website:installation of towers

I'm pooja faterpekar from valpoi goa. I'm not having proper range for airtel sim card here.. Because of no proper range here at valpoi customers don't by ur airtel simcard n if some one had buyed tht sim thn thy deactivate that because of range issues. Most of the people had changed there simcard due to range problem and many of people from our village had stop buying it...
So i kindly request u to look after tht otherwise u will...
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M
mrajkumarvrdn
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airtel sim not working

Address:626123
Website:www.consumercomplaints.in/new_complaint

Dear sir / madam,
hope you are doing well!!!
i am noticed that, my airtel sim card and network was not worked in united arab emirates (uae) from last month.(my airtel sim no: +[protected] at the same time, i was already communicated in your consumer complaint website via e-mail. I have merged my bank otp, all phone contacts and important official purpose that my sim number linked. Right now my sim has not identified due...
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P
Pankmsh
from Indore, Madhya Pradesh
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4g sim card upgrade

Address:388139

I have subscribers for 999/- rs data pack for 4gb for 28 day on 30 july till august 4 i was able to use it. On 5 they deducted my accounts balance of 300. When ui contacted 198 costumer care they says that mine is 3g sim card i got to upgrade it. But my sim card is 4g.in their records its showing 3g card with number that is different from the i am having. I went airtel store anand gujarat to upgrade new 4g sim card. They told it will be upgraded...
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B
biki ab
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge successful on wrong operator

Address:Murshidabad, West Bengal, 742304
Website:notavailable

How can airtel accept a recharge on different operater (Vodafone) and give confirmation massage?
My mobile number [protected] is belongs to vodafone operator, today i
Recharged my number using haptik app, in hurry i wrongly selected
Airtel operetor instead of vodafone, after the recharge get pending i
Was pretty sure that the recharge will be failed and amount will be
Reversed to my original payment mode,...
+1 photos
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D
Devesh299
from Shahganj, Uttar Pradesh
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no service after porting to airtel

Address:560076
Website:Airtel.in

Airtel customer care executive called me to port my number i accepted to port it to airtel from reliance. After sending port sms at 1900. I have given the code to him (Airtel agent). He told me it will take 5-7 days to activate. It has been more than 10 days my reliance service is cut down now. And i have inserted the airtel sim that they have provided it is showing no service. I got the call from executive that your number will be ported...
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Address:Chennai, Tamil Nadu, 603202

Hi sir,
I am srinivasan ([protected]) my sim deactivated with out no intimation, i cant receive any information about sim is going to deactivated.
Now i am in dubai, i cant able to use my sim to do any banking transaction with out otp password please solve my problem.
My friend visited airtel showroom they said ask customer care, but customer care 198 also said we can do anything ask showroom.
And i have complaint...
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S
Sanju Shambhwani
from Mumbai, Maharashtra
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sim card not start from last 3 months

Address:Barmer, Rajasthan, 344022
Website:[email protected]

3 months ago i port my airtel postpaid number ([protected]) to airtel prepaid number. I cleared all my due's and submit formalities for prepaid sim card but its more than 3 months my sim card not working and showing network.
I complained a mail 3-4 times for this problem but no respones from airtel team
My number [protected] (Not working from past 3 months)...
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P
Parayth Balasundaram
from Chennai, Tamil Nadu
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cooperation

Address:Chennai, Tamil Nadu, 600031
Website:Airtel

I shifted aircel to airtel in may 2017. They suggested a family plan and so had my wife and son changed to post paid. Our numbers are [protected], [protected] and [protected]. It is over one week that i was contacting airtel and sms was sent to all our phone and send yes. Today after 6 days of conversation which include the supervisor, that my wife has to give in a paper a fresh "no objection and i have to submit it with aadhar car and pan card...
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A
anirudh0022
from Jodhpur, Rajasthan
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service provider not providing service despite of payment done earlier

Address:342001

I recharged my phone having number [protected] with Rs 348 for unlimited calls and 1 GB per day data for 28 days on 2 Aug 2017, despite of such recharge, from today morning my calls are not been able to be placed in which the service provider says that the account balance is low.
that despite of all payment still i am not been able to place calls....
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Address:New Delhi, Delhi, 110002

Dear sir,
My name is pramod tripathi my airtel postpaid mob no [protected] i am using more than one year airtell services.

But i want share a very bad experience from airtell store dariyagang pin code 110002 emp name salman as well as customers care via 198 no

On 31 july 2017 i gut information to convert my postpaid no to prepaid via customer care by using 198 no with the help of adharcard pancard and...
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K
K Amaldev
from Delhi, Delhi
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why am I deprived of offer rs. 244 and 399 plan

Address:110029

I am a heavy user of internet (Approx 12gb-4g data/pm - rs. 260 recharge twice/thrice per month) and phone calls (Rs. 250 recharge twice/thrice per month). This doesn't mean that i am wealthy enough to recharge. I am recharging my number out of no option given to me. I find that airtel is not public friendly anymore. The connectivity of internet is definitely found to be cheating. When i recharge for 4g, i often get 3g services almost 70%...
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M
Machiraju Uday Kumar
from Hyderabad, Telangana
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airtel not responding to network signal issues

Address:500080
Website:www.airtel.in

Hello sir,
I have been requesting airtel for past four years to provide basic network signals at my area. It is no surprise to say that there is complete network outage at gandhi nagar area.
Airtel nodal and appelate provided me written email confirmation that they will resolve the issue last year 2016. But they r not responding to these seriously...
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S
Shyamal Chandra Dey
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service provider

Address:Hyderabad, Andhra Pradesh, 500050

I have used airtel dth last 4 years and my account no is [protected] (Mobile no [protected]). Before 3-4 months i have a problem in received signal and airtel customer representative come to my home and he checks the signal and tell me one part is needed changes and he charges rs. 500 with the service charge. Now today i face the same problem (No signal received). My previous local cable service solves that kind of problem without any cost,...
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R
regemahesh1501
from Mumbai, Maharashtra
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change the part of dish without knowledge

Address:Mumbai City, Maharashtra

Lodge the complaint since dish was not working. Person attended and changed the part of dish without informing, which is not at all acceptable.

How come airtel service provider can changed the parts as per his convenience. They changed the part and ask for money. It's not their responsibility to explain the problem & after concurrence of customer changed the part

Name of person - sameer
Service provider...
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Address:192101

Hello! I have forgot my airtel mpin registered vide mobil number [protected]. I have downloaded the airtel app after that i have charge the wallet with rs. 670/- now i want to charge my postpaid airtel number [protected] but that needs mpin which i forgot. After wards i submit my first name, last name and date of birth also but it blocked the account. So i requested your good self to solve my problem so that i can paid bill for my postpaid...
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S
Sayed Shammi
from Mumbai, Maharashtra
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loss of sim card / block sim card

Dear team airtel,

I mr. Shamshuddin. Sayed from thane maharashtra having airtel prepaid connection no. [protected]. I lost my mobile yesterday, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge...
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chauhandilip
from Dombivli, Maharashtra
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network2

Address:Thane, Maharashtra, 421201

As i shared my issue in previous mail regarding network its still same. Still now i am having same issue, i got i call from u r end regarding the as they guided me i have done the same but still the issue is same as i am not getting proper network in my home location or in my office and almost every where i thing in upgrading with 4 gb u all forgot to take care of network as i am ussing airtel since a years but this issue was not there before...
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