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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1559

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M
manis23
from Basoda, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Refund of Deposit amount (against Non delivery of applied Tel/Broadband connection)

Address:Indore, Madhya Pradesh, 452010
Website:airtel.in

Sub line of email communication going with appellate.[protected]@in.airtel.com is "REFUND AMOUNT-FIXED LINE A/C NO:[protected]"

Telephonic call received with offer of Telephone and Braod band plan on 8-Apr-16. Since 6 month earlier my request was rejected due to non availability of port for phone in area of residence, i confirmed to verify before processing same, based on assurance given by telecaller i processed for application...
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Subhash Chandra Swami
from Sirsa, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly talk time balance deducted of my prepaid no.9950929764

Resp. S/m,
I recharge my mobile for data with rs.1.00 on 08 may 2016 as per advertised 1gb data but data balance not credit than after i call to customer care no.121 on 11 may 2016 at about 10 pm for data balance update. At customer care call receiving person insure to me for already credited data balance but not show in your mobile because our system upgrading and you can use data balance, than after i open net and use some data,...
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A
amitlohanchal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Totally fraud company

Address:New Delhi, Delhi, 827012
Website:www.airtel.in

Hi
I checked roaming pack on airtel coustomer care no and i got a message from airtel that recharge with rs 75 and get benefit with free roaming for 30 days. And when i recharge with this amount i got a message that you recharged with 75 you call enjoy local call at 30p/s which already i was having this call rate. When i called coustomer care then they give excuse that you ll get this benifit only when you ll recharge by your own....
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M
Malini Balu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number blocked without intimation

Address:600099
Website:ccnumber.in/airtel-customer-care-number

Hello airtlel

I am using my number [protected] for past 10 years... All my official and business contacts have this number only inorder to contact me
I left to us last month... I was not able to receive incoming... Since i did not activate isd calls...
When i returned back to india my number has been blocked...
I was made to walk piller to post unnecessarily... I also raised so many mails regarding the same......
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K
Karthick157
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid change request

Address:Chennai, Tamil Nadu, 600039

I am a postpaid customer and i have to change my airtel postpaid to prepaid. I have used this airtel postpaid more 3 months. I call to customer care for change airtel prepaid and the customer care says "ok you have to change your postpaid to prepaid". Then, i requested to the airtel showroom at 2-may-2016 in moolakadi, madhavaram high road (Near bsnl office), chennai-600039. Still not yet changed to prepaid.

Details:
Name:...
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S
Sumathi thangavelu
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge failed money deducted

Address:641004

I have recharged my airtel prepaid number twice with rs.1000 and rs.500. The amount has been debited from my bank account and i received message from the bank. But recharge has not been done and the money didn't get added up in the wallet too. Tried contacting airtel customer care number but no use. Really shocked to see so many complaints regarding this. Airtel need to take immediate action regarding this....
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K
Kakoli_
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel wifi disconnected - still bill charged

Address:700054

I had airtel wifi connection, my number was [protected]. I had bought this wifi from ranchi office. But i was facing issues with this wifi connection. I could hardly use the internet for two days, and would get a message showing my data is almost full. I was told by airtel office people that someone was using my wifi. I wanted to change my wifi password, but was told that it cannot be changed. So i went to kankurgachi branch at kolkata with...
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M
Manogyan Pattnaik
from Hyderabad, Telangana
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Airtel money account blocked

Address:500018
Website:airtel money

Hi, am manogyan nd my number is [protected] in which i hv registered my airtel money acnt app. But just few days before i wrongly entered the mpin 3 tym. For which my accnt got blocked from last 15 days. Kindly suggest me a solution or unblock ma account. As am unble to access the service. My email id is [protected]@gmail.com. Please notify me as soon as possible....
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Abdul Latif Sultan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Neglecting complaints

Address:Ahmedabad, Gujarat, 380055

I made a complaint to 198 regarding my activation of 51₹ plan for 1 GB night pack via Airtel app.

The problem was that each time I'd try to activate the plan on Airtel app via my main account balance which was already 300+₹, it'd fail doing so.

The ref. # of it was CONRC[protected]

I later called 121 & made the same complaint.

The ref. # is CLTNM[protected]

I...
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R
Raj_sharma123
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong deduction on airtel recharge

Address:Solan, Himachal Pradesh, 173205
Website:Mobikwik

Recharge done on 11-may-16 11:15 pm, mrp:rs292.00, pf:254.02, stax:rs36.98, talktime:rs1.00, balance:rs0.30, transid:[protected]

Above msg i have received from airtel, noone can understand what it means.
Actually, i have recharged a pack of 292 rs from mobikwik and got nothing except this message. I talk to customer care of airtel and also complaint to mobikwik also but no solution of it. If airtel has no such pack than...
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M
Mithilesh Kr Mandal
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Wrong charges of data card with initial data

Address:Faridabad, Haryana, 121006

Hi,
As per our communication during purchase of my hotspot airtel wi-fi dongle, the airtel advance rental plan for 4 month but i have got only for 3 months for rs 2400 with one time service charges of rs.348 (This amount i have already paid separately)

Now my query is why have you taken rs 3200 proof for same, i have
Please revert my extra amount[protected]=800) asap...
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E
Er Indar Sonkar
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dth channel deactivation

Address:491001

Dear, my airtel digital tv id [protected]

Please deactive all the news channel, english channel, & music channels.

How only movies channel (Like - star gold, sat max, zee cinema etc.), infotainment (Like - dicovery. National geography etc.), and family channel (Like - star plus, sony, colour etc.)

Indar sonkar
[protected] ([protected]@gmail.com)

Thank you...
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A
Anudeep H R
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible response from customer care

Address:Bangalore, Karnataka, 560040

Hello there was a complaint against my airtel 4g dingle, while we are in call the call centre person is not willing to answer for anything and disconnected the call while we are on talk. If the customer care is not able to answer for anything why does those kind of person need to be there. I need an answer for this from the technical team,
Very very bad support from airtel customer care...
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B
BGA
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service & wrong attitude from airtel for 10 days led me to cancel a 7 year long relationship

Address:560102
Website:www.airtel.in

Dear,

This is in reference to your email requesting to stop services on your airtel fixed line number 15919867.

Basis our discussion on xxx, please be informed that i have registered your request for cancellation for your airtel connection bearing account number 15919867. Your reference number is 67694610. Please quote this in any future communication. Your request will be completed by 19th may 2016.
br...
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R
Rejish M.V
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel postpaid is simply cheating

Address:Coimbatore, Tamil Nadu, 641021
Website:www.airtel.in

I took an airtel connection 2 months back. It was a 10 gb postpaid plan. After 2 weeks of service i consumed 4gb of data. On 29th of april i checked my balance which showed a little more than 5gb of data. I switched off the dongle and slept. Next morning i saw 2 messages in my mobile. 1 which came around 1am saying i have consumed more than 50% of the data and another message around 2am saying i have consumed more than 90% of my data. I checked...
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P
prem2008
from Nalagarh, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding payment of bill

Address:New Delhi, Delhi
Website:www. airtel. in

Please refer to your customer care message dated 12.05.2016, which i received around 3.00 p. M, in which you have mentioned this month bill due, i have already paid the bill online on 09.05.2016. Why you sent the message if bill already have been paid, neither you sent any payment confirmation message. This type of practice is not tolerable at all. Please overlook the matter and send your reply....
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M
manianish
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet connection not fixed

Address:Chennai, Tamil Nadu, 600118
Website:www.airtel.in

I have requested for airtel broadband for my personal use on[protected] and paid initial payment of rs 1000 as advance to mr guru his mobile number is ([protected]), he said that i will get the connection in two days of time. But to my surprise no one approached to me or i got any call from anyone regarding the connection. Then i decided to call back mr guru who have took the payment from me, he kept on giving me false promises and not taking...
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M
Manjunath b n
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g data issue

Address:560078

I had a 3g data balance of 4.2 gb in my account till 26/05/2016 but, whenever I switch on mobile data it says disconnected. I have this issue from 04/05/2016. When I contacted customer care on 05/05/2016 they said that they will register a complaint and resolve the problem but no use. I called again on 7th and 11th also but no use. I have the messages received from them.

Thank you for contacting us. The reference no. for your...
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J
Jatintakkar86
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid connection - Not providing services- cheating customers

Address:Alwar, Rajasthan, 301018
Website:Airtel

The most popular connection have reached to the jungles but cant provide connection in the city itself. Amazingly High call drops.
However my complaint is about the cheating practices. my porting request has got no response post 45 days however confirmation of reciept of documents i recd prior to expiry of Porting request.
Moreover, i have called number of time to customer care but they didnt revert back and only provide false...
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I
Idhaya Kani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need my amount back in airtel broadband

Address:Chennai, Tamil Nadu, 600013
Website:www.airtel.in

I have applied broadband connection on 7.4.16 chennai.i checked with airtel before applying connection.They said connection feasible but speed max will be 2mbps only.he said plan 2mbps 75 gb 1095 plan.i checked with airtel 2 to 3 times before applying because i have applied airtel on december 2015 but connection cant given due to no feasibilty.I got amount back after 1 month that time.l.I applied for the connection second time now april 2016.I...
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