Airtel Complaints & Reviews

I had done an online recharge of Rs459/- for Airtel prepaid mobile no: [protected] on 27/04/2016 through ICICI Bank Internet Banking.
Till now, I have neither received any service against that recharge, nor a refund. Upon contacting Airtel customer care, and also escalating to their higher redressal authorities, they said that the recharge was "successful", but since I had done it through a "third party", they cannot refund the amount....

Dear Sir,

I bought a new SIM card on 11th May 2016 through Bluberry Ventures at Banglore.

This was mentioned that this connection will be activated in two days time.

Since then calling to 121 and 198, [protected], [protected] I have made n no of requests but my no is still not activated.

I got SMS as well for assurance that my no will be activated in 24 hours.

Today...

Dear Team,

I am running one number [protected], of airtel company, for the month of April I got a bill somewhere around 2550/- its showing the net usage on 7th, 8th, 9th and 10th April 2016 although till date we had never used any net on this number.
I am surprised how I get the bill of this amount when I haven't used the net and its showing in their system as net used, I ma using this number since last 2 yrs plus had...

My balance has been deducted without my consent first 99 then 15 rs.

First there customer care executive said balance deduction was due to data usage but when I countered it that I already have net pack activated.
They said I activated VAS at 5 in morning, when countered again they quickly said it was activated 5 days back and the bluntly said that money won't be refunded.

They activated VAS without my...

This is to inform you that I paid Amount ₹1000 and documents for new Airtel broadband connection on 11/5/2016 in name of Kartik Kumar at Airtel store hazratganz Lucknow.
Today it's 16/5/2016 and no one came for installation at my address
I have gone to their outlet many times still no response.
Every time I go there I am told in morning that till evening I connection will be provided then in evening I am told for the...

On 10th May I had requested for a new Airtel 4G Router in Airtel website. Then a representative (mobile:[protected] contacted me and delivered the device and a sim card. The seal was broken, and no bill/receipt was provided to me after taking the cost 2550.
On 12th morning, I got the number activated. Then I checked that there are some old SMSs in the device, please refer the attached images. Still I configured WLAN and tried to...

Dear sir / madam,

Please provide me the name and address of [protected] mobile number.
This number is called me as sbi manager on 11th may, 2016. He is used my card and paid to vodafone bill of rs.5000/-. The sbi bank isnot help to me.

I have traced the number. This number is airtel number and from jagdalpur, chatisgarh.

If you provide me the details, its helpful for me. I request you...

Hi,

Its really bull i have complaint three times on 198 that i m not getting 3g/4g speed every time they said sir wait for 72 hour it will be resolved but still i didn't get any call or any resolution from your end its totally waste of time and waste of money i m getting 2g speed and jst i can use only whts app and when ever tying to browse any other its not working i m complete frustrated from airtel services. I am using...

Hello I am Ajay My number [protected], navi mumbai . mahape

i feel its worst network, where basic network is not avaiable, cant make any call or received calls ..
Inside my office i dont get single signal bar, i have to come of my office to make or answer the call, my clients and Friends keep on complaning my phone, always not reachable, even i visited their gallery, no proper response from their end....

I noticed that whenever i receive email bills from my airtel postpaid number, the subject of the email states "[warning: message encrypted]your airtel bill for mobile number: 9xxxxxxxxx, bill date: 12-may-2016, airtel account:xxx-xxxxxxxxx"

Why is it... A warning for your customer to know that it's your monthly bill that you have to pay by the end of your due date and its just for your information that you have to pay this...

Balance of around rupees 45 was being deducted from my account on previous day and i dont know the reason behind that deduction.
No information is there regarding that balance deduction.
Either tell the reason behind the deduction or give the money back to my account because this is not fair at all.
If this type of things are happening then how can we trust on your company
As i m the oldest user of airtel.
Please...

Dear sir/madam,

Just now i have recharged my no [protected] with rs 1099 for 3g service. But my 3g service is not started, when i called customer care, they advised me that this plan is for black berry only. However, the same is not written in in website

http://www.airtel.in/airtel3g/tariff. Html

From where i choose my plan. I use micromax canvas, not blackberry. This is purely cheating to customers...

Dear concern
I have recharge airtel digital tv on customer i'd [protected] by my ptm account. And payment confirmed by txn i'd #[protected] and order no [protected] amount 275 but this amount not update in my airtel digital tv i'd [protected].
So please kindly give my amount in my paytm account today otherwise i am going to police station and complained against paytm.
Please kindly transfer amount as soon as possible....

Dear Sir,
I have concern with 4G bill received for WiFi hotspot new connection; mobile number: [protected].

Received bill Rs. 3, 319 which is very high as I used 4G only 2 days 30 min. No download was done.

Current bill showing Rs 2899 + Taxes where as Rs 2899 advance rent already paid by me. I have been inform 4 gb is free for 4 months and only tax amount need to pay. When I informed same to customer...

There is a lucky recharge offer I checked that in 208 we get 1.1 GB -10 gb for 28 days. It means a person gets minimum of 1.1gb but I have got 500 mb. When I talked to customer care they have not provided me right information. I have called them two times both the time the told me different xcuse n talked mannerlessly with me. I am also sending u the screenshot of dat offer....

Please find the details of the issues with Airtel service and the pathetic customer support (have visited the service center thrice and the issue is still not resolved)
1. The SIM is not detected in my cellphone, I submit it for servicing thinking the cellphone has problem, they keep it for 4 days and then show that other SIMs are working. I go to Marthahalli Airtel (on 13th May) and get a new SIM, thinking it would work. The SIM doesn't...

Hello sir/Madam,
My airtel no-[protected] i have recharged 3g data pack and also 2g data pack but within 1-2 days my 3g service deactivate by airtel and my sim only work for 2g network mode. i am complaining many times to customer care but he say sir you 3g service is deactivate i will start within 30 min. every time i repeat this to active my 3g network..why 3g network gone again and again by airtel i am not satisfied with this type...

I am Airtel Customer from long time. I had 300MB in my net balance and around 75rs in my main balance. When I was using the net within 10 min I got a message that your main balance is 0rs. I was shocked to notice that within 10 min of net browsing without any downloads/listening to songs how can my balance goes to 0. When I noticed that internet balance is 60 mb available. When I called up the customer care they are saying when you open multiple...

Since 2014, I am facing severe network issue on my airtel mobile number. I have 4g sim and a 4g bill plan of 2GB data p.m. I raised the issue to Airtel in May 2015, June 2015, August 2015, September/ October 2015, February/ March/ April/ May 2016 as well.
In May 2015, Airtel informed via email that their company does not have sufficient set up/ infrastructure at my above said location and they were unable to provide better services....

I bought a Airtel 4G POSTPAID DONGLE on last year [protected]@2015 from the Airtel agent in Bangalore.

In that i was chosen advance rental plan rs 2999 and paid that money to that agent, also got invoice bill from him.
As per this plan i should not get a bill for two months.

Unfortunately i was getting the bill for those two months around rs 4500.

I had checked with the "Airtel customer care and...