Airtel Complaints & Reviews

Namaste, I am using Airtel 4G dongle number. In the month of September, while I was supposed to pay Rs. 2, 440 as the outstanding amount, by mistake I transferred Rs. 24, 440. When I noticed it, I called the Airtel customer care on 22-Sep-2015 and explained them the issue. They asked me to send the email to [protected]@in.airtel.com alongwith the scanned copy of bank statement, with the reference number and the cancelled cheque of my bank. Since...

Super models club service is activated with out my knowledg and 99 rupees deducted from my mobile balance.


Airtel mobile service is not refunding my amount.

Hello Airtel internet users, be careful donot recharge your mobile amount with high amont. Don, t maintain yourAirtelmobile with big amounts

Better use prepaid service only. Initially they tell so many benefits in Airtel post paid service....

I have been using Airtel 4G dongle for couple of years and never experienced a bad experience as such that I am facing now. But for few months I have been facing issues with network and connectivity. I have called many times to the customer care and logged a complaint against my issue as well . Every time they say your issue will be resolved in 24 hours but till today no one has been looked into my issue and not resolved. Every month they...

I have made my payment for the mobile bill on 31/10/2015 and the customer service representative informed me that the services will work within4 hours they haven't so I gave a call again at 6pm again they asked me to wait for 4 hours u did I again called up they informed me to wait untill mid night and now the time is 1:15 in the morning as on 01/11/2015 still I can't make calls and m away from my home this is a cust service...

I purchased an airtel dongle at 3 pm today from the airtel office at new vasavi Nagar, kharkhana, Secunderabad. This was supposed to be activated in 2 hours. Now it is 4 hours past and I have not recd the sms frm airtel. Nobody is picking up the telephone. Biju george, [protected]...

In month of july 2015 i have applied for an landline connection and deposited a amount of Rs.1000/-, on 28th july i got a mail from airtel that due to some technical reasons airtel cannot give me the fixed landline connection and the deposited amount will be refunded through cheque within 20 working days. from 28th july to till date i have not received my refund and on calling their 121 customer care they just generate a new complaint...

I requested for relocation of broadband internet from Hyderabad to chennai. After a week got a call saying people will come to my house the next day to give connection, It has been five days now and still I am waiting. It is difficult to reach customer care, and when I call them they just hang up or do not pick up the call (the number I dialled was [protected].They should not keep customers in the dark about relocation/new connection details....

I am using airtel 3G service in Mahipalpur, new delhi. I want to inform you that less net surfing, gmail &whatsapp, I am not able to access any app from google play store. Even in Connaught place like hifi areas. Its means airtel is forcing customer to use 4G network. Because they are not giving proper network access on 3G network. Using internet is not limited to WhatsApp and Facebook only. I have also many things to do with internet....

I am facing internet problem with airtel in andheri area of mumbai on 30 oct 15, when i called customer service for this in the morning, they told me that it will be resolved within 4 hrs, but nothing happened. When i called them in the evening they gave the same reason and same solution.
This is just they want to fool the customer nothing else. They charge us huge ammount for internet service but dont give the quality product.br...

I am a resident of visakhapatnam and have installed airtel HD dish tv last month which cost me around 5500 where other dishes charge only 2500/- .i have raised the complaint and and no serive is provided since past 5 days .there is lot of inconvinece caused only because they have to do the service for free as my box is under warrenty. every day sevice within 24hours is promised but no one turned up till now . i want this issue to be considered...

The fresh billing on my Airtel number started on 26th October 2015. The allocated data to me is 1, 250 MB out of which I have used 69.51 MB of data. However, now *121# and Airtel app show that, I am allocated with 97.9 GB (yes Gigabytes) out of which I have used 95.8 GB of data. The complaint reference number is 66016677.
They said it would be resolved by 15:21 on 30th October 2015. Appellate said it would be resolved by 16:00 on 30th...

I have been tortured both mentally and financially by Airtel services. Kindly take a look at the my recent tickets raised and their services. 1. 57506280: Premise shifting due to change in Location. Raised on 10th July 2015, closed on 15th July 2015. 2. 57655494: Slow browsing in the new location also experiencing 'Limited Access' Raised on 15th July 2015, closed on 23rd July 2015. 3. 58056940: Wifi strength Issue still persist, requested...

My Post paid mobile subscription was under Myplan599 in which I get 2Gb internet data download free. In August I asked for 10Gbextra data.The August bill which came on 3rd September -Rs4337/- After complaining and several hours of talk with staff and authorities at various levels they 'waived' the overcharged amount.(Rs.1950/-)Bill came to Rs.2347/-.While I was about to pay that The September bill came on 3rd October for both months...

I am using Airtel Postpaid Number [protected] on 2014. Sometimes I have took the to up service for current month, But on 22nd of July 2015 I have called Customer care for to up service and he has activated 1GB data extra permanently in my account.
After 45 days when I saw my bill then got about extra plan.
After that I have complaint 3 times in customer care they did not solved the problem and did not any call back.
When...

Hi,

Mobile Number : [protected]

one month back, I Ported my Vodafone number to Airtel Postpaid Plan CORP 399, I got the Plan When I Started using the Airtel Network, after 10 days, I received a call from MRF Employee saying that, your Bill and CUG has been added under MRF company. I am not the one who belongs to MRF. Please fine the attached bill for your reference

My concerns are below Pointed.br...

I applied for Airtel Broadband on 23.10.15. On 24.10.15, Mr. Ajay (Mobile no.-[protected]), Airtel executive came to my office to collect the required documents and installation charges. He ensured me that my connection would be activated at the most by 26.10.15. But, on 26.10.15 when I called him to ask if my connection would be activated, he said that my application has been rejected as he had tried to "manage" things in the work...

Promise of 48 hours installations of broadband at my home has gone down drains and still no one updates when it¿s going to happen. If this is not action-ed immediately I would like know the highest escalation point I don't remember the sales guy¿s name but his number is [protected], which I have been trying but he doesn't picks up or calls back. Today is the 10th day but nobody has got back nor reverted to my complains. This...

I have been charged 25Rs. from main balance for downloading a video on Whatsapp having Whatsapp pack activated with restricted mobile data and non-usage of other applications. Customer care executive so rude that the money was taken for other application usage.
Also, Airtel cheated on full talktime of Rs.110. On 121 it was told that 110 full talktime is available, whereas after recharge I got only Rs.93 credited to my main balance....

I have been a customer with airtel from quite a long while now, but I have never experienced such bad customer service from you folks. Firstly I was disappointed on a fact that I wasn't informed about the services in a proper manner, secondly the rude behavior of the people from customer service team is so not acceptable.

This is in context to the Complain No. # 60639986 on 19 Oct. 2015

and the conversation...

Hello sir/madam, { Sub;- unnecassary deduction of balance from my newly purchased airtel sim of conatact no-[protected] } I MOHAMMED WAZEERUDDIN resident of Hyderabad, Telangana recently purchased a new airtel sim of Mobile No [protected] on[protected] in the evening and I was waiting for the activation of the sim and the next day I activated my sim in the evening time all he needed procedure of activation was done from my side...