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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1991

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S
smily_pooja
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blackberry Plan Activation

Address:New Delhi, Delhi

I am using Blackberry Curve 8520 and trying to start blackberry plan on my airtel signal directly through SMS. I got all the messages correctly even after that it id still not activated.. I called customer care 3 times and even one of the executive told me that our senior will call you within an hour. Today is 3rd day but still don't get any call till date.. When i am Calling they are sending request regarding it and nothing is happening.. Airtel...
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SUBRATO DEY
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAULTY STB NOT REPLACED BY AIRTEL

I AM A SUBSCRIBER OF AIRTEL DTH,CONSUMER NO.[protected]. AIRTEL STB(set top box) IS NOT WORKING SINCE 19/08/2013.COMPLAINT LODGED ON PHONE,AND REF NO.32706192 RECEIVED THROUGH MY REGD MOBILE. TILL DATE 23/08/2013, ie:4 DAYS SINCE COMPLAINT LODGED,NO ONE TURN TO ATTEND AND THE FAULTY STB(set top box) HAS NOT BEEN REPLACED. I HAVE PAID ADVANCE RENTAL PACKAGE FOR 6 MONTHS(UPTO 17/01/2014) FOR Rs.2110 ON 17/07/2013. I HAVE PERSONALLY CONTACTED...
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T
tilak raj kohli
from Delhi, Delhi
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Improper Service thus will not paid Bill

Dear Sir, My Self Amarjit singh, addeess WZ -3327b Mahindra Park, Delhi-110034 Having Board band connection Bill No.[protected], Land Line No. [protected].I have not receiving proper service due to default in the wire in the Internet Board, and i am complaining from the last 2 months again and again but there is only temporary solution for 1 to 2 hour and again internet connection Lost. This time i received a bill of Rupees 1908/- for...
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M
mahidhar.reddy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel BB connection not disconnected in time, but charged me extra

Hi, I spoke to one of your colleagues named Jayanthi today afternoon. I would like to put it on record her rude behavior and her disinterest in listening to what i am saying. I would also like to put it on record her threatenings without knowing my case. I would like to report this to highest possible authority. Please update the same in your reply. Coming to my case, i have asked Airtel Customer Care to disconnect my line (Airtel Landline...
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M
mpagencies
from Cuddapah, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BILL AMOUNT ADJUSTMENT

Address:Chennai, Tamil Nadu

THIS IS TO INFORM YOU THAT OUR A/C NO.12791193 & 11695931 IN THE
NAME OF M.P.AGENCIES OUR BOTH ACCOUNT OUTSTANDING BALANCE
FOR JULY MONTH 236.20+821.46 TOTAL 1058.00 WE ARE DEPOSIT RS.1058.00
CHEQUE NO.001151 KOTAK MAHINDRA BANK PARRYS BRANCH. BUT YOU HAVE
ADJUSTEMENT ONLY ONE ACCOUNT SO WE ARE REQUESTED...
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P
PRASHANToo7
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of Postpaid connection

Address:Jhansi, Uttar Pradesh

Dear Sir, I would like to deactivate my mobile connection ([protected]). I could not able to do that with customer care. Customer care is not responding properly. I felt very bad about the service provider. Please do the needful. Thanks....
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C
consumer802
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non credit of balance

I Ajeet kumar ,Mobile No.[protected],received one sms from airtel customer care,to get 17% extra talktime on recharge of Rs111 on 21 aug 13.I recharge with same but didn't get a single rupees balance.I try to talk customer care but they have no option talk to executive .Please give me balance or return my money....
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Raj.in
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband usage - Miscalculations

I have registered a complaint with Airtel with reference number 36831168. Speed was reduced from 2mbps to 256kbps in just 2 days from the start of billing cycle. This i observed for 2nd consecutive month. My broadband plan has 30GB data download @ 2mbps speed. Actually i have not downloaded 30GB data in just 2 days from billing cycle start (5-Aug-2013). Airtel customer care is not accepting the miscalculations in their side and i feel...
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Pulkit Kumar
from Noida, Uttar Pradesh
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fraud lottery

I got a phone call saying i m calling from airtel mumbai head office, you won a lottery of rupee 15 lakhs. To receive the amount deposite 14thousand to state bank/axis bank.This was from Raj verma & the number was [protected],[protected], [protected].These kind of people cheat the socitey. Be careful & do something so they learn a lesson....
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saravanank3388
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel DTH refund for unsuccessful payment

May month I bought airtel dth, before buying I contact customer care for buying DTH, they send a mail with link for payment. Using the link I paid Rs2390 (for HD connection) on May 10th using my credit card. But the amount was unsuccessful and got some error on screen .but amount got debited from my account .I contact my banker and they said amount was claimed from shell on 11th May, So you can contact the merchant . On 11th May again I...
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B
bal362
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unfair clause not to adjust advance payment on changing plan against natural law of justice

Address:Chandigarh, Chandigarh

Recently I got Airtel BB connection, and paid Rs 5000 advance bill. Since I found a better plan option that the company provides I have been told that “please be informed that the advance rental plan charges are non refundable, hence the differential amount could not be reversed, if you opt to change the plan”. Is a clause that is against the natural law of justice. Only recently an apex consumer court reportedly fined a private university...
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Rahul Rawat
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IVR Blocked

Dear Sir/mam, I am a Airtel user of past 7 years its services best than other networks but last 1 month i am facing lots of difficulty i Cant able to connect to customer care no 121 or 198 . My IVR is blocked i complaint many times there is no proper response. Airtel agents arr not having helping tendency to customers I need my IVR get released very soon otherwise. Also, I am not receiving messages from Banks and all. I want to complaint...
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Sumit Sharma
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect voicemail charges despite in subscribing from the same

Hi this is Sumit, I am using Airtel connection for a long time now. I made a biggest mistake by activating voicemail service once. I realised later that I don't need the said service so I got it discontinued by using *321*673# On calling the above number and following the relevant instructions I got the message that the service has been stopped. Now the problem started whenever I disconnect any call the caller gets the following pre...
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DEVJYOTI SAHA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT AGAINST FRAUD SERVICE PROVIDER

Address:North 24 Parganas, West Bengal

My name is Angshuman Biswas and my mother name is Rama Biswas. We both placed a complain against a Airtel agent. At 15th August, 2013 a Airtel agent (Name-Prasanto, Mobile Number-[protected]) was collected my mother's (Rama Biswas) Documents (one copy of Votar ID card Xerox, one copy of PAN card Xerox and one Passport size photo) from my home 18/12 West Rabindranagar, P.O. Rabindranagar, Kolkata-700065 at 1.30 pm. But next day (16th...
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vmlkumar23
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

discrepancy in bill

Hello I was a airtel broadband user having landline number [protected]. I have regularly paid the bill amount but in the month of february my bill status was not updated and i had to pay 1500 extra. Again i have paid Rs 2400 on 5/8/2013 and my bill status is still not updated.I have talked customer care and mail on the helpline website but all my efforts go in vain. I have a receipt of the last bill paid and the airtel is not taking any...
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kalyan_cc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Bill

This is regarding my landline number mentioned in the subject email. I am holding this airtel landline connection for the last 2 years. 1. As I was moving to a new place called up airtel customer service on 8th Dec 2012 for feasilibity check at new address. 2. Feasibility failed, requested for cancellation on 23 Dec12 with Rep Vijaya (confirmed by Ravindra). 3. My account was expected to be cancelled on 30th Dec 12. 4. Called up...
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neeraj1984
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer service.

Hi, This is neeraj sharma. I am a Airtel postpaid customer. I contacted Airtel customer care on 20th Aug, 2013 regarding revised tarriff plan. I spoke to 3 care representative and all of them disconnected my call. The first person i spoke to was Chandani, the 2nd person was Khushbo and the last person was sandeep. I just wanted to know that being such a renouned company this is how you treat ur customers. I am very disappointed with such...
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satishsuthar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTH installation delayed forever

We are using Airtel DTH for 3-4 years and keep updating the instrument with time. This time we made a request for replacement on 6-Aug-2013 and paid 750/- instantly and 125/- for installation too. Now we are following with them multiple times everyday to get the device. They haven't given a single positive reply. It looks like Bharati Airtel is cheating and cashing on its good reputation. Though they have earned everything but respect....
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ameenulla0007
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Executives not attentive

Hi, myself mohammed ameenulla, not a hectic one but the attentiveness is important from executives who attend calls.. I tried calling to customer support executive today(19-august-2013) for the deactivation of internet package. But the executives ignored my calls thrice after knowing my request of deactivation. After third attempt i was not able to call back them. Further, there was no response from them. Hence, i request your committee,...
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monoj83
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid conversion

I have applied for postpaid to prepaid conversion for my mobile number on 31st July,2013. Till it's pending. I visited two times to saltlake citycenter airtel store in kolkata. But no action was taken. Then I complained so many times to airtel customer care by email. But still it's pending. I haven't expected this type of harassment from airtel. Because I am using another airtel no for a long time and also I am using airtel...
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