Claimed

American Express India Complaints & Reviews

1.5
Last updated Oct 17, 2023
Complaints 186
Resolved
54
Unresolved
132
Quick Links
Statistics
Share
Contacts

File a complaint to American Express India

Having problems with American Express India?

File a complaint and get it resolved by American Express India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
American Express India
Customer Service Contacts

American Express India Phone Numbers

Toll free
1800 419 1092
12
15
Phone
+91 12 4280 1092
2
7

American Express India Website

American Express India Head Office Address

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II
Gurgaon
Gurgaon District
Haryana
India
122002

American Express India reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DR ANISUL HAQUE
from Ramanayyapeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INACCURATE INFORMATION IN CREDIT REPORT

AMERICAN EXPRESS BANK NEEDS LOANS AND DONATIONS FROM PUBLIC. IT IS THE ONLY BANK WCHICH SAYS PROUDLY THAT EVEN AFTER ISSUING THE SETTLEMENT LETTER AND RECEIVING THE FULL AMOUNT AS PER THE SETTLEMENT LETTER IT DOES NOT REVERSE THE REST OF THE DISPUTED AMOUNT PERTAINING TO LATE PAYMENTS AND ILLEGAL INTERESTS AND SERVICE CHARGES ETC ETC. ALTHOUGH IT ACKNOWLEDGES THAT ALL OTHER BANKS ZEROWISE THE SETTLED ACCOUNT AND SHOWS NO OVERDUES BUT THIS...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
DR ANISUL HAQUE
from Ramanayyapeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY NAME HAS BEEN PUT UP IN CIBIL EVEN AFTER PAYING THE FULL AMOUNT AS PER THE SETTLEMENT LETTER

MY CARD NO IS [protected]. I HAVE CLOSED MY AMEX CARD ON 21.012008 BY PAYING THE FULL AMOUNT OF RUPEES FORTY THOUSAND BUT THEY ARE VERY DISHONEST AND AT PRESENT THEY ARE SHOWING OUTSTANDING AMOUNT OF RUPEES FIFTY FOUR THOUSAND EVEN AFTER I HAVE PAID UP THE FULL AMOUNT OF RUPEES FORTY THOUSAND AS PER THE SETTLEMENT LETTER. THEY HAVE ALSO PUT UP MY NAME IN CIBIL.BANKS ARE DISHONEST AND CHARGES ILLEGALLY HUGE AMOUNTS OF INTERESTS, LATE PAYMENTS,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
V Vinayak Shankar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blocking of card

I had been a very loyal and trusted user of the American Express Gold Card for a few years. One day, suddenly, I was asked to pay all outstanding immediately, which I did without asking why. Afterwards, I was told that the same card was blocked and the call centers were not able to reason out why. One agent told me I had an impeccable record, and the other told me there was a problem. I was asked to contact their main office in Chennai,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shobha Sharma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Removal of name from defaulters list

This is Shobha Sharma. i was hoding AMEX credit card No. [protected]. On 7 April 2006, i received the settlement letter from the bank which states as under :
"This is to confirm that upon receipt and clearance of Rs. 12,000/- (Indian Rupees Twelve thousand only) in a maximum of 1 instalment vide cash/demand draft/cheque in favour of American Express Bank Limited the above mentioned card account shall stand settled in full...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Manimaran Thirusangu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My name is removed from the defaulters list

Hi,

This is mani i was hoding AMEX credit card till 2002, after that i closed that card and got the settlement letter from the bank. A year ago i applied for housing loan in HDFC , and it got approved.
Since then it has been going smoothly.

Just a week ago i had applied for Personal Loan with same HDFC bank. I got a verbal notice from them saying they were unable to process as SATYAM( database that shows...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
S
Sripriya.R
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High Level Complaints

My name is R. SRIPRIYA. I took a Personal Loan with American Express Bank, Account No: 71974. This Loan was sanctioned on 24th July 2002.

Loan Amount: 200,000
Loan Tenor: 60 Months.
EMI Amount : 5188 Rs.
Last EMI: 15th July 2007.
Repayment Mode: PDC.


I repaid 55 EMI Through IDBI Bank (Greams Road) and for the last 5 EMI I Issued Cheques from Chennai Central Co-operative Bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy