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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 252

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S
Subin S Panicker
from Thiruvananthapuram, Kerala
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Broadband connection refund amount (1175rs) not yet received

Address:682021

I didn't get the refund amount of 1175rs for the broadband connection cancelled due to installation failure. The kakkanad office people (Especially the engineer[protected] didn't take any further step to solve this issue.

So i request you to please take necessary action for the above mentioned complaint.

Broadband & land connection number[protected]
Date[protected]
Receipt number-enkknf[protected]/5...
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V
Vinod Salampuria
from Imphal, Manipur
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My landline no 06212240725 ke 7 month se lagatar dead rahane hetu

Address:Muzaffarpur, Bihar, 842001

Mera landline phone[protected] pichle 7 month se bhi adhik se bilkul dead pada hai, local exchange me regular complain karne ke baad bhi ek din ke liye bhi telephone thik nahin hua. Jisse hame kaphi pareshani ho rahi hai. Kripya jald se jald ise thik karane ka kast karen. Contact ke liye mera mobile no.[protected] hai. Mujhe afsos hai ki department ke log kya kar rahen hai...
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P
Ponugoti Ramgopal Rao
from Hyderabad, Telangana
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Bill without details and adjustment

Address:Hyderabad, Andhra Pradesh, 500067
Website:bsnl

Bsnl application dt. 15/12/2016

To,
The accounts officer,
Bsnl
Sir,
Sub: complaint on bsnl bb bill for my phone[protected]A/c no: [protected]).

I have received the message for my bsnl bb bill (With out details)
Of rs. 3428 against bsnl account number [protected] generated on 06-dec-16 and to pay before 27-dec-16.

In this connection i have to inform the...
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R
Renji Philip
from Thiruvananthapuram, Kerala
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Landline complaint

Address:690516

Sir,

Kerala.My land number[protected] is not working last few months.It is located in Karthikappally Exchange, Alappuzha Dist. I have send few complaints to the our local exchange but no action yet. Please do the needful.So I beg your sir, please take neccessary action and do the needful for using my telephone without any problem.

Yours faithfully,

Renji Philip
Saraswathy Bhavanam (Mulavana)br...
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P
Prajith b dally
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Activation

Address:560068

Hi
I am prajith b dally and i was using my bsnl sim no. [protected] and now it is deactivated due to not recharging in time. Please reactivate my sim. For any enquiry contact me in the no. [protected].
Please advice me as soon as possible and i need urgent activation please do early i am waiting for your response
Please activate it.

Thanks,
Prajith...
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K
krishna1953
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Internet broadband

Address:Ernakulam, Kerala, 682020
Website:bsnl

Account No. [protected]
Phone number[protected]
Name : Athira S

We have been trying to settle the outstanding dues to BSNL on closing of the service provided by them. BSNL Ernakulam is not cooperating to settle the outstanding. The outstandings include bills for the period for which no service was provided. Also the services were not discontinued though we did request for cancellation of services. Department did...
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S
slmbaig
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About web portal payment

Address:603002

Sir, i pary my bsnl december month bill on[protected] using on line bsnl payment portal, from my bank account the amount of rupees 1007 is detected, but this amount is not showing in my bsnl account, my bank reference no is TECH PROC[protected], MY BSNL NO IS [protected] AND MY NAME IS S.NOORULLAH BAIG, please check it and make my account clear,...
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L
liyaqatbnd
from Rawatbhata, Rajasthan
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Deactiive my bsnl hungama immediately

Address:Bundi, Rajasthan, 323001

I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected] other wise not deactivete my bsnl hungama phone is disconect. ok . my email id not register. and i dont no my password ...what is this ...? plz deactivate my bsnl hungama ...sir, i have sent a mail to hungama on 12th dec.2016 for deactivating the hungama plan.but there is no response for the mail . so deactivate it soon and...
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P
pakagoa
from Ponda, Goa
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Broadband 2

Address:403517

Internet is not stable back and forth
And very slow
While i pay the high price monthly (1495inr) and in addition... You do not recognize me
I very annoyed i have to make an online shop and it is not possible with the service you give

Customer id [protected]
Account nomber[protected]
Ph :[protected]
[protected]@gmail.com
Pottier marie francoise
Vaddi siolim bardez goa 403517...
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I got a new sim card from bsnl. As soon as put the card in operation, bsnl a flood of "buzz" started flowing for services at some cost. Why do i call it sharp practce?
A) the message appeared on the screen in english - which many cannot understand
B) for "ok" it asked to press the button which is normally used to see options, i. E. If one reacted by pressing the key which is the default key for options bsnl takes it as ok for...
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M
mabru
from Karaikal, Puducherry
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Landline has no sound

Address:612504
Website:bsnl

Bsnl said every sunday has a free calling offer but most of the time landline is not working in sunday. if we complaint to the customer care they irresponsibly said sunday is holiday, you have to do whatever you want. if we complaint on saturday they said we solve problem on next day.i dont know you take my complaint or not but this is our customer rights....
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D
dharam singh bhardwaj
from Gurgaon, Haryana
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Complaint about bsnl hungama plan

Address:121004
Website:[email protected]

With reference to the complaint posted on 8 dec. 2016 in which we have mentioned about deactivating the bsnl hungama plan (movies on demand, music on demand, games on demand) that has been activated on my phone no.[protected]. so deactivate it immediately. and after deactivating this plan inform me immediately on my e-mail id : [protected]@yahoo.com or on my phone no. [protected]....
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D
Dar Bilal
from Kud, Jammu and Kashmir
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Duplicate SIM Activation

Address:193411

I have been issued a duplicate Postpaid sim Card by bsnl SRINAGAR on 7 Dec. 2016 against my faulty SIM. After 5 days, my duplicate Postpaid SIM Card not reactivated ??
i am facing lot of problems and is unable to reach or contact my nears and dears. i call customer care but unfortunatelly very poor response.
Sim No, [protected], Please help me in this regard and reactivate my new duplicate SIM....
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S
Sachin S Sonar
from Aurangabad, Maharashtra
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Wrong Postpaid bill calculation for Sep 2016

Address:Pune, Maharashtra, 410506
Website:www.bsnl.co.in

I am a costumer of BSNL GSM postpaid with account no.[protected]. I have found that BSNL has overcharged me for the month of Sep 2016 by charging me a bill of 855Rs with invoice no.[protected].
This charge is due to the extra Internet Data used by me beyond 2GB of free data as per my plan. But on 30th Sep 2016 I have checked the Data usage by sending the message to BSNL and it says 1738MB used till 30th Sep 2016 time 22:24. So it’s...
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Website:http;//www.bsnl.co.in

The receipt for the post bill of my mobile although paid on[protected] by me not generated and although checked in my mail address [protected]@yahoo.com but the SMS is received by from BSNL Portal Ref Id ; MGSM[protected]AT 21 HOUR 13 MINUTES AND 25 SECONDS that the bill is paid. Kindly the PDF copy of the bill generated to my e-mail address as mentioned as [protected]@yahoo.com ....
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G
ganeshia
from Pune, Maharashtra
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Broadband is not working properly.

Address:Agra, Uttar Pradesh, 282010
Website:bsnl.co.in

My broadband connection installed under number[protected] at H.no 13 Indra Colony Shahaganj Agra on the name or Ajay jain.
Broadband is not working properly. It fluctuate several times. Wifi signal comes and goes abruptly. That hamper the net connection.
Kindly send service engineer to resolve this issue. It happens since one month.
Contact no. [protected]...
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L
L P CHAUDHARY
from Kolkata, West Bengal
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Delay in refund of Security Deposit

Address:700072

Due to several complain of service and excess billing of my phone no [protected] I was bound to surrender the same and the said phone had been surrendered but I have not received any rebate during the period of Dead Phone.
Since more than 2 months past still I have not received refund of my Security Deposit
Please kindly help to proceed in the matter...
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S
ShyamSunderpotharaju
from Nellore, Andhra Pradesh
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Broadband not getting speed and frequently getting dis-connected.

Address:Hyderabad, Andhra Pradesh, 500003
Website:BSNL BROADBAND

My phone No.[protected]. Name P.H.Vishnu. Upgraded from 4mbps to 16 mbps in the month of June, 16(995 combo). The problems of
(a) frequent dis-connection and
(b) low speed - never got 16 mbps.Got as low as 20 kbps sometimes. Most of the time less than 6 mbps speed, constantly varying from 4 mbps to 6 mbps.

Lodged number of complaints right from the day the scheme was upgraded.

My email : [protected]@gmail.com,...
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D
dharam singh bhardwaj
from Gurgaon, Haryana
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Complaining about bsnl hugama plan

Address:121004
Website:[email protected]

I want to deactivate my bsnl hungama plan (movies on demand, music on demand, games on demand) as soon as possible because it has been activated without my knowledge and I not want it to be activated so do it immediately. My landline no. is[protected].
After deactivation inform us immediately on my E-mail : [protected]@yahoo.com or on my mobile no. : [protected]...
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N
Navin S Thomas
from Tiruvalla, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow Upload Speed and Complaints redressal below par

Address:Pathanamthitta, Kerala

I have been getting slow upload speed since a rain in last week.But I have normal download speed.Frequent disconnection of bsnl broadband.Sometimes DSL link light modem was OFF.Sometimes it was ON but internet light OFF.There was also a lot of noise on the telephone line.Whenever it worked, upload speed was slow and maximum upload speed was 192kbps.Earliar it was 512kbps and it never gone more than 192 since last 2 weeks.

Line...
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