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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 253

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V
V.Venkateswara Rao
from Tirumala, Andhra Pradesh
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Land Line Heavy Disturbance as soon as lifted the phone for out going and incoming .

Address:Visakhapatnam, Andhra Pradesh, 0891

My land Line Phone No :[protected] from last One month, Heavy Disturbance as soon as lifted the Phone for Incoming and Out going of your Exchange Tape Records Voice like, This facility is not available to your phone,
Heavy wind Voice with High Valium, and Cross talking of other's conversation ext., Due to this I am Not able to Complete my Purus of lionising in-coming Calls nor Out-going Calls....
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L
lichee
from Bhubaneshwar, Odisha
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Deactivation of Hungama Package

Address:Khordha, Odisha, +91
Website:[email protected]

I want to deactivate the BSNLHungama Package immediately. The Hungama package was activated on 06 .12.2016 at around 2.30 PM on 06.12.2016 after i was contacted by Hungama Package personnel from BSNL. I have already contacted in BSNL No 1500. The complain booking person has advised me to write a mail to support.[protected]@hungama.com.

My Land Line is[protected].

Shishir Kumar Patnaik.
Bhubaneswar.
br...
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S
Shuddha Sattwa
from Kolkata, West Bengal
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Please change my Billing Address

Address:Kamrup Metropolitan, Assam, 781012
Website:www.bsnl.co.in

Dear Sir/Madam
I have been transferred from Dibrugarh to Guwahati and so please change my billing.correspondence for [protected] to
Shuddha Sattwa das
House No 13, Lane 2A, Kamakhya Nagar, Adabari Tinali, Pandu, Guwahati 781012

My BSNL Mobile number is [protected] and i will be highly obliged if the billing address is changed as i am unable to submit the bill in my office...
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V
vishwasvt
from Mangalore, Karnataka
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Unsuccessful recharge made through debit card

Address:Dakshina Kannada, Karnataka
Website:www. bsnl.co.in

I have made recharge of Rs. 444/- twice by mistake on 01.12.2016. for which the amount is debited from my bank but it is neither credited for mobile recharge in respect of mobile No. [protected] nor reverted to bank account till date.the transactions pending from your end are as below:
1) PGSM[protected]
2) PGSM[protected]
3) PGSM[protected]
out of these three two transactions are debited from my bank account...
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K
Ket2070
from Aklera, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud in online bill payment

Address:Jhalawar, Rajasthan, 326033
Website:portal2.bsnl.in/myportal/cfa.do

I have payed bsnl broadband bill through bsnl online bill payment portal via net banking services, but after paying them he holds my payment receipt for 3 days and after it they canceled my payment and not refund into my account back, when I complaint it to bsnl they refused, I want please take action immediately on it, my amount is 804 was pay on 25 Nov for broadband [protected], area pin code is 326033,
I saw them my net banking...
+2 photos
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A
abdulsalam mv
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Stranger call

Address:Malappuram, Kerala, 676101

Respected Sir,

My Land Phone Number is [protected]. I want the incoming call list for the period on[protected] through the e-mail Id [protected]@gmail.com .It is very urgent for me.

Sir'
i am out of my country i am really sad last day some one call my home and ask about the the family members details he say a nick name its common in a family there is some one in my relative the same name so family...
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A
ahmr467
from Port Blair, Andaman and Nicobar Islands
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Forced capturing of subscriber homepage on broadband

Address:Kolkata, West Bengal, 700016
Website:FORCE USED OF HOMEPAGE ON BROADBAND

The BSNL advertises its BSNL packages by forcefully capturing the home page of its subscriber as being the system administrator it can do so. This suddenly disconnects the broadband during the course of any important conversion on Skype or important execution of any banking online transaction. This is an unfair practice. Advertisements from Bsnl are welcomed by sms /email and not by forcefully capturing the home page without the subscriber's...
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Address:1L02466004
Website:[email protected]

BsnlCare not massage my data package end . cutting my many
30.99 paisa so please do needful and customer care not replying properly. Send me reminder whenever I m empty with my data pack and play refund the same as soon s possible kindly do the needful as earliest s possible and refund my 30.99 rupees to my account . I really don't tolerate such inconvenience without any prior information.....
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T
Tèj Kūmâr
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable To Send SMS From My Mobile

Address:517502

Sir,

My BSNL Number is [protected](ANDHRAPRADESH CIRCLE, PREPAID).From Past One Month I am SMS Facing Problem From My SIM.I Contacted CustomerCare Regarding This Incident But They Don't Know What The Problem Is? I am Receiving Messages Normally But The Problem Is I am Unable to Send SMS from My Number.Please Solve My Problem.I Want To Port To Another Network Even Message To 1900 Is Also Not Working.

Regardsbr...
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Address:600122

Respected sir/madam,

I am unable to browse or work at home using internet as i get the below message with subject, [protected]@sdc.bsnl.co.in; subject: choose appropriate top up option on your broadband connection. if you see below or check the attachment, we have just paid excess mentioning one tme charges for restoration to higher speed. i can’t be paying excess like this with no real speed happening or to which i don’t...
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L
laxman010189
from Bengaluru, Karnataka
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Phone lost

Address:560074

My self laxman, i am bsnl customer for very long period, I lost sumsung phone my phone when was travelling from chikkelur to market in bus on 15.11.2016, my bsnl sim no is [protected], i don't have phone imei no, so please give duplicate sim, because i gave this number to my customer, please accept my complient in online and give duplicate sim as early as possible

thanks with regards

lakshman
chikkelur...
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N
Neelesh1
from Pune, Maharashtra
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Recharged by mistake on wrong no

Address:411028
Website:paytm

Hi my name is Neelesh Behera. i had tried to recharge 30 rupees on my no [protected]. But by-mistakly i typed [protected]. It seems same as my no. i have complained on pay-tm . But they give me a reference number [protected] and contact with bsnl. So please refund my money with my [protected] no. I ll be thankful to you. i had done it on 27 /11/2016. So please revert my money back to my no....
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S
shiva1234560
from Kanpur, Uttar Pradesh
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Lost sim card

Address:Yamuna Nagar, Haryana, 135001
Website:www.bsnl.com

Hello sir,

I'm too worried for the below reason.
Actually
I have lost my bsnl sim having number [protected] please block it to prevent any misuse as I haven't charged any FIR against it.
Please help me out in this problem.
I don't want to opt for police complaint.
Don't know what to do further as I'm tense now as somebody may misuse it on my name and my personal identity proof which I submitted...
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V
Vivehanandan S
from Karaikal, Puducherry
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Unsubscribe all of my Hungama packages

Address:04364
Website:[email protected]

Sir, I am Viveganandan, I subscibe HUNGAMA PLAY MUSIC, GAMES ON 14.9.2016. I dont want it now. I didnot used it for the past 2 months. ButBill has been added. So I request to to unsubscribe all of my HUNGAMA packages from right now. My Land line no is[protected],
My name : M.S.VIVEGANANDAN.
3/60 siva sakthi nagar,
MAPPADUGAI, MAYILADUTHURAI, NAGAPATINAM DT.609806
CELLNO.[protected]...
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S
sanjeebsutradhar
from Chennai, Tamil Nadu
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MNP not processed

Address:600036
Website:www.bsnl.co.in

Dear sir/madam,
I had requested for MNP from BSNL to JIO for my mobile number [protected]. My UPC code is BT123963 generated dated on[protected] but still I did not receive any communication from BSNL or JIO. It is taking too much time and should fulfill the transfer within 15 days as the UPC code is valid for 15 days.
Therefore, I am requesting you to take necessary step as early as possible.

From
br...
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C
clconco
from Kolkata, West Bengal
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Delay in Activation

Address:Kolkata, West Bengal, 700039

Bought BANK sim with Number [protected] on 25.11.2016. I had mentioned my alternate number as well so as to be enable BANK to send me a message. The sim when inserted in mobile is showing tilted 'p'. Any attempt by me to call 1507 is showing "no network"

Will they be able to solve it within 24 hrs, else matter will go to higher forum.

Thanking you,
C L Gupta...
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S
sahdev kaviya
from Etawah, Uttar Pradesh
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Not activated Postpaid to Prepaid

Address:307022
Website:NorthBSNLcustomercare

Dear Sir, I have request to BSNL for my Mobile no. [protected] for postpaid to prepaid on 23.11.2016 and my sim block on 25.11.2016 evening 5.00 Pm also complain on customer care 5 time they are not response proper then I complain written on BSNL complain no. (2k[protected].11.2016 but after 20 hours my problem not solve I am facing problem last three days but no one support to me so can you support me for resolve the problem

Regardsbr...
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V
from Bhopal, Madhya Pradesh
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BSNL prepaid -GPRS not working

Address:Jabalpur, Madhya Pradesh, 482001
Website:www.cellone.in

I contacted 1503 several time to get assurance that sms is being sent. But that sms never received. All the time I get charged for data but it expires even without use. I incur financial loss. I started mobile only after knowing it is user friendly but to me it appears otherwise.please advise me should I stop using mobile as i see it is too much embarrassing....
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P
psy89
from Hyderabad, Telangana
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Signal problem

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:bsnl.co.in

My god whats happening to bsnl signal. I am a research scholar from university of hyderabad. From past two months there is severe signal problem. Very frequent dropping of signal. Too many call drops.

I stay in arambh township. Here also serious signal problems. Here also very poor signal. Please improve your signal strength. Bsnl 3g signal strength is worst worst. Why don't bsnl try to improve its service....
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K
kvinay
from Mumbai, Maharashtra
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Landline disconnection charges

Address:Nashik, Maharashtra, 422005

I have disconnected my bsnl landline connection at Nashik.Bsnl has charged Rs.200 as disconnection charges in the final bill.It shows that customer should use the service, even he do not like it.This is the first time i have seen such a procedure.I have disconnected bsnl landline services because i was not satisfied about broadband services of BSNL....
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