Bharti AXA Complaints & Reviews

I have paid to renew my car insurance policy with bharti axa on 10th december. The transaction was successful but i did not receive a soft copy of the renewed insurance policy.

I have called 5 times in the 10 days after the payment to get the soft copy. They have repeatedly told me that there is a backend issue and it would be resolved in a day or two. Even after 10 days, this issue has not been resolved.

The...

Sir,
My father mr. Ajay bahl was admitted in hospital in july for 3days at mittal nursing home, sonipat as he was having stomach infection and excessive water loss in body. On the day of admission of my father i had intimated bhartiya axagi as well as tpa regarding the same. On discharge we have collected all bill alongwith summary & posted the same to bhartiya axa as per their requirements.

On receiving the same i...

On Thursday, December 20, 2018, venu gopal wrote:

Barati axa life insurance executive name-senthil
Executive phone no-[protected]
Branch address-25A2, A.M.I mid Town
Periyaswamy road, R.S Puram, Coimbatore-641 002
Tamil Nadu

Branch office -- Coimbatore
Insurance policy amount[protected]
PNB Cheque number--783254
Bank Name : Panjab national housing financebr...

I renew (Bharthi axa) my policy on 1 dec 2018 policy no - s7021066 (Ap29aw9725) i paid through my sbi net banking ref - psbi[protected]igaeiike9, rs-1816.02
Trasation successfully on 3rd dec but till today not issue me policy ¬ refund my amount
I call to daily customer care they reply daily that solve 24 hour but solved my problems

Jai singh rathore
[protected]...

I have made payment for my 2 wheeler reg no - ka-05-jl-2654
The following payment has been processed through billdesk. Bharti axa general insurance thanks you for the same.
I have not received my policy yet.
Name : krishna kumar dubey
Application/reference no (If any) : 16018554
Mobile number : [protected]
Email id: [protected]@gmail.com
Payment amount (Rs ps) : 1405.00
Payment date :[protected]...

Hi
I have done the payment online for my 2wheeler insurence.
Policy no: i2450916
Till now did not received policy document and according to your customer support its not generated.
This is to inform you that i have contacted your customer service since 1st of dec'18 but finally i have received the quotation and the payment link on 11th evening and immediately payment made. Currently i am running without and insurence...

When i had not paid for the renewal insurance i kept on getting a number of calls from bharti axa and after i paid for the car renewal insurance i neither received a hard copy neither a soft copy even after 15 days, and i when i reach thenm they tell me that some preinspection and other formalities must be done before the renewal, why didn't the people call me regarding that when i had paid the renewal, just ate the money and sat like nothing...

Following payment link dated 15/11/18 was sent to me by Bharati AXA to pay Rs 3380 for renewal of my car insurance expiring on 15/11/18. I made the payment to them on 15/11/18 itself but I have not received Policy till date the despite repeated reminders. My policy has expired yesterday and I no cover in hand.

There is no reply to several emails sent to company and its very difficult to reach them either over phone nos given...

Hi
I am using this barati axa car insurance last 3 years.
I have renewed my car policy with number S3975055
I didn't receive soft copy as this seems to be cheating
Please send me the soft copy or return my money back.

Several times I contacted customer care.poor service

Not able to register their online portal.
I given correct information to sign up but not working.
br...

I took a Elite Advantage Policy (Bharti-Axa=[protected]' FW:[protected] with Bharati Axa, through one of your Agent named IQBAL(RFL Insurance Broking Pvt Ltd) and made the first premium amount of 7500 rupees online. after making the payment he called me and asked me to increase my policy amount from 30000 rs annually to 45000 rs, however i rejected that and asked him to proceed with 30000 rs annual premium(07 October 2018)

I...

I submitted the documents with fee of 50 rupees for change of insurance holder name.
I approched bharathi axa general insurance company limited, m g road.
They said that, i will take 3 days to process. They provided their number for any issues. Number - +91 [protected], 080-[protected].
But its 40 days after submitting, they have not done my work. They are not receiving the calls.
What hell they are doing for...

Following payment link dated 09/10/18 was sent to me by Bharati AXA to pay Rs 6918 for renewal of my car insurance expiring on 17/10/18. I made the payment to them on 09/10/18 itself but I have not received Policy till date the despite repeated reminders. My policy has expired yesterday and I no cover in hand.

There is no reply to several emails sent to company and its very difficult to reach them either over phone nos given...

I made payment on 14 nov 2018 and got the following confirmation but still not received the soft copy. I've called several time and wrote mail to customer service but there is no response. Every one says will be done in 4 days 2 days... No need to explain further as i can see it is very common for bharti axa to trouble customer eat money... If you can't provide proper service say it clearly i'll never do business with you guys... Return money...

Bharti axa car insurance - irdai registration no.139 | cin-u66030ka2007plc043362

Second follow-up email -

There is no policy softcopy document received even after 48 hours of premium payment and previous policy expired.. I have been forced to chase and follow up with sale support and customer support contact thru phone and email to customer service. It is very much pathetic, there is no proper solution or status...

I done my paymnet on 15/11/2018 but till now i didnt received my policy paper. After calling the customer care 15 times they were also helpless and didnt done anything.
Worst service of bharti axa general insurance ever. They do not help us only the dates were given even each day they said tomorrow you will get.
Policy number - sa266241
Contact number [protected]
Email id - [protected]@gmail.com
br...

My policy number is sa266241 and i had done my payment on 15/11/2018 but till now i didt get my policy soft copy. Everday i call to customers care but they excuse and dont take any action to this i request you to send to soft copy asap. My mail id is [protected]@gmail.com and my cintact nmbr is [protected]
Its very urgent. And i done payment through link sent by bharti axa...

I have renewed my car insurance on 15th november 2018. Its been more than 6 days and i haven't got the soft copy yet. Called the customer care 9-10 times. Each time had to wait for like 20 -30 minutes. And guess what even after that multiple time they used to receive the call and disconnect. 20 - 30 mins of waiting for this and then end up disconnecting the call? Really? Is this what you call customer service. Trust me this is the worst experience...

I have renewed my car insurance on 15th november 2018. Its been more than 6 days and i haven't got the soft copy yet. Called the customer care 9-10 times. Each time had to wait for like 20 -30 minutes. And guess what even after that multiple time they used to receive the call and disconnect. 20 - 30 mins of waiting for this and then end up disconnecting the call? Really? Is this what you call customer service. Trust me this is the worst experience...

I made a payment of inr 13083 towards the bharti-axa insurance company. I made the payment with the transaction details are as follow.

Transaction reference number - phmp[protected]
Transaction date - 5/11/2018
Application reference number - fa102
Premium amount - 13083/-

I haven't buy any insurance policy from them because the amount which they asked me to pay was for maruti suzuki swift...

I have done the renewal payment on[protected]:31:11. My policy number is S4174542. Below is the details

Name : SUDIPTO GHOSH

Application/Reference No (if any) : RNIS[protected]

Mobile Number : [protected]

Email ID: sudipto.[protected]@gmail.com

Payment Amount (Rs Ps) : 2726.98

Payment Date :[protected]:31:11

Transaction Identification...