BookMyBai Complaints & Reviews

The site promises to refund you your money if they don't find your maid. However, after calling them multiple times they have not done this. Every time I call they promise to do it that day but just never refund the money.

I had an urgent requirement for a nanny. However, after paying the initial amount to book my bai, they did absolutely nothing to help me find a maid. The so called representative would not answer calls. This...

Book my bai is an absolute scam, we hired them to arrange a 24/7 maid and paid more than inr18, 000 and the contact person allotted to us was pooja kanojia.

After paying advance fee and several shoddy maids finally we selected a maid name rupali dait, she turns out to be a cheat, she worked for us for 2 weeks and requested for an advance inr16, 000 because her mother was in dire need of money, and we gave her because she was...

Hi
Don't tell me, i want to defame your company. First of all this is not a company, just making a website doesn't form a company.
I & my wife both are doctor hence asked service from you guys to find us a babysitter who can speak hindi
We paid your registration fees plus 15000 extra as asked by you before providing us, maid.
Next day kavita maid came.in the interview, she was ready to look after the baby and take...

I had a very bad infact worst experience with this maid that they referred to me, bhavana jadhav... Extremely unprofessional.. Full of attitude.. Lazy. Rude.. My baby use to keep crying and she use to be on the phone.. Inspite of telling her end number of times her behaviour continued.
My baby had abuse marks on his face and body.. I am a working woman and my husband works out of india, we handed our baby to her and soon i realised...

I have registered on bookmybai by paying inr 1000/- on 30th may but they neither contacted me for anything nor returned my money yet.

I wrote mails to them on [protected]@bookmybai.com but in vain. I have the receipt also of payment.

Reciept:
Customer: soumya dwivedi | [protected]@gmail.com | [protected]
Address: bookmybai.com - 310, gemstar commercial complex, kachpada, malad, mumbai, maharashtra,...

This bookmybai online agency is has pathetic service do not ever book service from this agency. Thet assured me of replacement of bai if she disconues within 3months our bai is not coming since last 4 days and no agent on phone is picking up call and give us proper reply they charge as high as maids salary. Im tired of calling them again and again but no buddy is replying its my personal experience do not ever book services from this agency....

This company works a scam, they are more vested in the maids requirements rather than the consumers who by the way pay them a huge commission fees.
I posted a requirement for a 24 hr maid, she was a fresher. They do not have any method of verifying their background nor do they assist in Police verification. When I interviewed her she seemed so scared and refused to divulge any details about herself or her background. She was just...

On browsing for maids in my area in Bangalore, I saw a few hundred promising ones listed very professionally on BookMyBai.com
I paid for a priority service to find a maid.
I was contacted by a Poojitha and spoken to very professionally, with an excellent sms followup of every conversation.
I had the recruiter call me about about 2 dozen times to set up and cancel appointments.

But at the end of the whole...

Book my bai
I have used your services from 3rd February 2017 for a baby sitter. Your maid Vaishali had gone on 11th may 2017. Had requested for a replacement. You've sent one who was not ready to work even for the basic cleaning of baby's room. And on top of it, your staff was so rude in talking and also said I will not give you any replacement. If this is the kind of service a reputed company like yours give, I am disappointed. Further...

I had booked a baby sitter through book my bai in nov and today exactly after 6 months and 4 days, bai called and said that she wont be able to come due to some injury. This seems to be ploy by the company to force clients to keep renewing contracts.. Horrible service.. And this gentleman complaints about bollywood celebrities being unethical and treating maids inhumanly.. The way this business is run by him is itself a con process.. We trusted...

We were looking for a nanny service for our new born. Other agencies in bangalore charge around 12k for a full time nanny but bookmybai charges 15k+taxes = 17250. We thought to go for bookmybai instead of local agencies which could be a cheat. we paid up around 17.5k to bookmybai.com in the account of NANO JOB CONSULTANTS PVT. LTD, and got the maid on 7th April 2017. Within next couple of days she started demanding leave for some or the other...

Extremely unprofessional maid agency.
Seems more vested in maids interest than building a trustworthy relationship with the customers.

We resigtered and paid 1000 expecting a prompt action for an urgent live-in maid requirement on 6 APR 2017.

The co-ordinator was Ms. Shilpa. I had to ask for updates on maids availability. There was no action for first two weeks.
Finally last week they sent two...

One of the worst Maid service. They will charge huge amount and they are not having quality maids/ Nanny. once money transferred to their account (Nano Consultancy) they wont care. for transferring money they will call more than ten times.
Maid/Nanny they don't have basic training and even absconding with out prior notice. If you ask for replacement. they wont take call and arrange maids.

I am almost fighting with...

Had booked maid from 1st feb. for 4 hrs. Paid rs.6900 as commission.
The maid was working well when one fine day we found out that she had stolen some cash and my debit card. Removed her from 25th march 17. Settled all dues and Asked for replacement. They send one maid who was too dumb and also unwilling to work for number of hours she was being paid for, so removed her from 2nd day itself. After that have been calling bookmybai....

Hi Bookmybai

I have raised a replacement of my babysitter 10 days before to one of your executive (name withheld intentionally), which I have not recieved so far. Moreover the agenct is not taking my calls, seldome replies on messages that he is working on requirement but has not provided any replacement till now. I have already told them in advance that I am a working women and absence of maid makes me to takes unwanted leaves...

Registered myself in the Bookmybai portal and provided my selection criteria in detail. While placing my requirement, the Webportal recommended to pay 1000 INR to get the request prioritized. It also provided the agent details as Poojitha with a Mobile Number [protected]. After that, i have been trying to call every day but no one picks up the phone. I have even logged couple of complaints through the portal and no response to that.
br...

Pathetic service! Highly disappointed with the service provided by Bangalore team. I waited for more than 5 months to get a good maid but now i lost complete trust in them. Paid 15k to the agency for a full time maid trusting that the service is going to be good & all the trouble of having part time maid will be gone. But it became a nightmare soon after paying them. 1st maid was there for 2 days, 2nd one stole a Gold ring but we couldn't...

Hi,
I had hired a maid for cleaning purpose whose first day at work was yesterday i. E 14.3.17. Today on 15.3.17 she dint turn up and on calling her she said she is not feeling well and won’t be able to come hence forth, this is the worst service provided by your team, the cordinator assigned to us (Maria) is not available, her phone is coming switched off. I feel cheated and think this is a fraud company, also the rs.1000/- paid...

In an urgent requirement of a babysitter, i paid Rs1000 just in a hope that my urgent need would get attention within 2-3days.
But to surprise, even after a week i couldnt get any response from you.pathetic service.
NOW MY NEED IS NO LOBGER URGENT SO PLS RETURN MY MONEY BACK. I have fillex ur cobtact form several times, but as expected no response...

I got registered with BookMyBai a week ago. In 2 days’ time they send me 2 maids for interviews, stating that there are 2 people available closer to my area. I shortlist one and they agreed to send her for trial; on Thu. Then they called and said she has a doctors appt. and cannot make it on Thu. That they'll send her on Sat morning. I waited, the maid didn't turn up. I tried calling (several times) the person (Poojita) from the agency,...