BookMyBai Complaints & Reviews

Worst company, worst service! They took 11, 800 for a maid who did a no show on day 3, provided me another whose documents they did not have, then provided an old lady who could barely listen or understand what i was saying.
I am so furious with the people i dealt with.
Now they say they can't refund my money!
I seriously want to sue them.
Can anyone help!...

We opted for bookmybai service for a full time babysitting maid. We were sent 4 maids for interview proccess and of which we selected one maid based on clear verbal agreement about the daly work schedule. We paid 11800 to bookmybai on the very 1st day as requested by them and walkthrough the daily work schedule as discussed with maid.
However, the next day (2nd day onwards) maid stopped coming without any information and response to...

I am from jaipur and i paid the initial 1000 which is required rupees to get interviews with maids. My mother wanted a maid urgently. Later, i didn't get any calls and they told me that they don't have service in jaipur. I tokd them to refund the 1000rupees. They said they have initiated the refund a week ago. I didn't get any message of any kind or refund. The customer care always hangs up on me. I hope this fraud vompany is shut down. I...

I have already raised a complaint against BookMyBai on National Consumers Helpline to which they have provided scripted response that they will give replacement but they are refusing refund.
I am filing a case against BookMyBai in Consumers Forum Court.
I was not aware of this site and of so many complaints against them.

I registered with Book My Bai and posted requirement for maid on 26th November 2018. An...

Before making the payment, Bookmybai.com negotiated to below in spite of their policy:
1. They agreed for a charge of Rs. 4000 Plus 18% GST and we maid the payment of Rs. 4, 720
2. They also agreed to give a replacement when we shift our house within city within 6 months.

Now while making the agreement they are not agreeing on these 2 point and asking us to sign on wrong agreement....

They are one of the most horrible company that you can come across in recent times. The cook stopped coming after 4 months after which for a month i rigorously followed up to get replacement without luck. The managers and escalation contacts avoid your calls. The team is incompetent. They said at present they don't have any cooks but it has been more than a month without updates. Such poor customer service. Till the time they take money from...

I made the payment of 1000/- on 4 the dec for a cook/ maid. No maid/ cook was provided to me, so i asked for refund of the amount i paid earlier.
But there is no response from bookmybai.com.
They are not informing anything, neither they are giving any reference number nor any particular date of refund.

Very pathetic service.

Seems like they are a fraudulent company making money by looting customer.br...

I got a cook from bookmybai in bangalore and i paid the full amount to the company. The cook stopped coming within a week of joining without any notification. I contacted bookmybai for a replacement as per their policy but they have not responded yet. I have been trying to connect with them for the past two weeks but no response. I would like my money fully refunded given the absolute irresponsible & unfair behaviour of the company....

We opted for this agency service for a full time maid. Paid 12000 as agency fee which is “non refundable” by the way.
From the day we hired this agency till date we had to change not less than 7-8 maids.
Every time we would inform the agency of our same requirements & they would send a maid which would leave in 2 days.
Every new maid would not show up for 2 days then come for 2 days and disappear. This cycle has...

I was trying to find a maid on bookmybai.com and to shortlist maids on their website, they asked for a ₹1000/- refundable charge (No questions asked). I didn't hire a maid through them, and asked them to refund the amount. They said that they have already initiated a refund and it will take a week for the refund to be processed. It's been over a week and a half, and after many calls the refund isn't transferred to my bank account yet. There...

I requested for a cook replacement but no communication from the company. My requirement was for a veg cook who can make both south indian and north indian dishes, can speak both kannada and telugu and needs to prepare both lunch and dinner for 2 people. The first maid stopped coming after a week of joining citing that the time doesn’t suit her though she accepted at the time of interview. She said that her husband is a drunkard and doesn’t...

Almost a month back we got a replacement of a lady who was unable to speak or understand hindi with a girl called rekha in my flat in sjr park vista.

Since my wife don't speak or understand kannada this girl started creating stories and connect with her younger brother when i returned from office at around 9.30 pm that some one in her family has meet with an accident and she want to leave the house immediately, being a young...

They are frauds. They survive on our 1000 rs given as registration. They fo not respond even once after receiving this one thousand rs. Beware of them. Spread the word against them as much as possible. I had asked elderly care service for my cancer patient mother. They took my one thousand rs and do not pick up my call leave aside providing with the maid service. A dame called geetanjali is their representative for bangalore. She is one of...

I wanted to get a maid after i got my second daughter. I booked for a priority service in feb, 2018. Even after several requests, they could not find me a bai. After several times of me calling them up, there was no response from their side.in may, i gave them a mouthful and they got me a maid and promptly took rs12k as service charge with the promise that they will replace if there are any issues. The maid correctly worked for 15 days and...

I registered on book my bai for a maid in whitefield, bangalore. I am so tired of this girl sheefa assigned to me. She will simply always say that maid will come at this time... Maid will come at that time today... But no one will come... Simply make me wait for 3-4 hrs.. I cant even go out do any of my work. Have to be at home. Taking leave from my office. Is this your service... I am really annoyed by this pathetic service provided by u...

We were in high need of a maid who can work for us for a 3-4 hours time and perform variety of works. They took rs 7000 from us for this service and the obligation was to get us the maid or up to 3 replacements within six months.

We had specifically requested maid who can sharply come at a specific time and thus we were looking for a maid who stays nearby. My area is complete outskirt of bangalore and there is no dearth of...

I was looking for maid for 2 hours in bangalore. promarily baby sitting. the website mentiones rate as[protected] inr.
after i paid up the 1000 inr to shortlist maids- i must have shortlisted close to 12 maids.
i get a call from book my maid a few minutes later mentioning that the rate provided is incorrect on website - it is 5000 inr minimum for 2 hours, regardless of the work.
2. none of the shortlisted maids are available...

I registered a request for cleaner & baby sitter vide requirement id - 33789 on www.bookmybai.com. while this request was registered on 06/06/2018, there was no call received or any correspondence made and no coordinator assigned.

Thereafter i was asked in the website to make a refundable payment of rs. 1000 for assigning coordinator who was supposed to give the solution on priority basis.

I made the payment...

They sent 2 maid who are not my type. Means i searched for hindi language they sent kannada or some other language. Still i agreed but maid not came to work. They said i mean the executive name is padma. She said they will refund nd asked for my bank details. Its almost 1.5 month 1000rs for registration till not refunded nor receiving my calls. They r a fraud. Im sure the good reviews for book my bai site is paid fake review....

Hi, my hired a domestic help from bookmybai in hyderabad in 2016. They sent one maid but due to her medical conditions she had to leave. Bookmybai then gave us a credit note worth 14000/- with a promise to provide us maid whenever it is available. We have been following bookmybai from past 1 year but mo response. They have closed their hyderabad office, so there is no chance that we can use the credit note provided by them. When we call their...