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BookMyBai Complaints & Reviews

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Last updated Mar 7, 2024
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BookMyBai reviews & complaints page 5

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M
manishbararia
from Varanasi, Uttar Pradesh
Oct 12, 2021
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Absolutely unprofessional agency who doesnt even respond to calls after payment

I paid the advance money of rs. 1000 for getting deatils of maids in Pimple Saudagar. It asked me about my requirements and then listed aome maids from my location which i shortlisted 5. Then they called and told that there is no in person interview possible. And that they will refund the amount paid. Now they are not answering phone calls and not replying to whatsapp msgs....
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AnithaKarthik85
Sep 30, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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Amount paid for service but not delivering the service or no refund issues

Address:Bangalore

I hired them to provide a maid early this year. The maid came and very next day she asked for 1000 advance, said she want to leave as her father in law expired. Pavitra told me to give her the money. I gave her the money and she came back in a day. Then she worked for a month and one fine morning she said she had to leave as her mother was serious. She took Rs 10000 advance along with my son's clothes (without my knowledge) and left. She...
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payalshah9
from Mumbai, Maharashtra
Sep 8, 2021
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Service not delivered and no refund given yet

I was promised maid will be sent immediate next day after payment. i took interview of the maid and finalised her. Salary was also finalised.
So i paid on 6th September and the maid had to join on 7th September at 10 am. However, on 7th i waited till 11 am and no one came. after a lot of follow up with Book My bai person Ms. Mittal i was informed that the maid was not well and sleeping. thereafter the maid said she will not join as...
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A
Aditi11
Sep 3, 2021
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Fraudulent maid

Mr Anupam sinhal, I'm quite astonished at the audacity with which you are continuously backing up such a fraudulent company. It is completely out in the open with so many dissatisfied customers, yet you continue to turn a blind eye and a deaf ear to all the complaints, and in turn keep justifying yourself and blaming the clients themselves. I reached out to bookmybai 8 months back. Firstly, within two days, the maid opened up regarding how...
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T
TAH GRA
Sep 2, 2021
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Rs.18000 Fraud Alert!! BOOKMYBAI cheats people

Address:Bangalore
Website:www.bookmybai.com

DO NOT GO FOR ANY SERVICE FROM BOOKMYBAI AS THEY ARE FRAUDS AND NOT RELIABLE. THEY DO NOT HAVE QUALIFIED BABYSITTERS AND THEY CHEAT PEOPLE BY TAKING ADVANTAGE IN THEIR DIFFICULT TIME. PLEASE INFORM YOUR FRIENDS AND FAMILY ABOUT THIS HORRIBLE EXPERIENCE.

Rs.18000 FRAUD ALERT!!

I am writing after repeated follow ups and extreme emotional and financial distress that Bookmybai has put me through.
This is the...
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D
divya uv
Aug 30, 2021
Aug 31, 2021
This thread was updated on Aug 31, 2021
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Order 672980

Address:[email protected]

Bookmybai bangalore team with Pavitra (new con names) earlier it was Padma they made me pau 21k immediately for a cooking and cleaning maid.the maid s name s devi Bai from hospital.the agency did not give any time to demo or test maid.within half an hour maid lost interest in working for us.agency playing delaying tactics when I asked to refund the money.this company and maids are all frauds.please refund my money...
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E
EshaMukherjee08
Jul 21, 2021
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Seema Ganesh Page: Blacklist the maid

I hired a full time nanny for my 9 months old baby girl as I an a defence personnel and have very stringent job requirements but Very bad experience with the nanny named Seema Ganesh Page. Initially she was at her best of behaviour and obedient. Though i hired for cooking and baby care, I used her exclusively for baby care only and with just the half load of job she used to make my baby sleep all day as she could sleep along with her, feed...
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Address:Bengaluru

BookmyBai

I was in need for domestic help for 8 hours and reached out to BookMyBai as I felt an Agency would be a better options. As per the contract, we paid the one month charges, and we were introduced to a lady who stopped coming after collecting her salary without informing anyone. After expressing our situation to BooMyBai team, there was no replacement sent for 6 days where we had to do all the work at home for the next...
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V
Vishal4545
Jun 15, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Amount is yet not Received

Hi
I have made a payment of Rs.1000 on 22.04.2021 from my PayTM Wallet. As I was in need of House help (Bai) to our place on urgency which had paid for premium service. After my successful payment, Mr. Mehul contacted me through Whatsapp App from this mobile number [protected]. During our conversation, Mr. Mehul told me very clearly that there was no service available in your area and you'll get your Refund in 3-4 working days. I...
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Vishal4545
Jun 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Yet Not Received REFUND as I had paid for Premium

Hi
I have made a payment of Rs.1000 on 22.04.2021 from my PayTM Wallet. As I was in need of House help (Bai) to our place on urgency which I had paid for premium service. After my successful payment, Mr. Mehul contacted me through Whatsapp App from this mobile number [protected]. During our conversation, Mr. Mehul told me very clearly that there was no service available in your area and you'll get your Refund in 3-4 working days....
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A
ankita_sri
Jun 10, 2021
Aug 31, 2021
This thread was updated on Aug 31, 2021
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Not getting maid from past one month

Address:Gemstar Commercial Complex, 310, Ramchandra Ln, Kanchpada, Malad West, Mumbai, Maharashtra 400064
Website:www.bookmybai.com/Login.aspx

This company just takes money and is not able to provide any maid, they just duped us of 21000 rs, the maid that they sent went without informing when we were sleeping.
Very fake company and just looting people's money in broad daylight.
No proper response, cheating all as found out now on the review website.
I can see this company working even after so many comsumer complaints.
Is this company giving some money...
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I booked a cook from the website bookmybai, and i replaced 1 aftrrbthat they only gave me contact of another one who stays far away from my place, it’s not her fault!! If you cant provide cook near by my place you don’t have to fool your customer and take money from them in advance!! Atleast you should have shorlisted 5-6 cook after that you should have contacted me!!

First thing you have options to fill!! I asked for gujrati...
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R
rakesh.imidelhi
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Unethical Behaviour

Address:Bengaluru / Mumbai
Website:www.bookmybai.com

I am writing this review to highlight the unethical behavior of the organization Bookmybai. They claim they make on their website is far removed from reality.

Let me state the chain of events in chronological order:

Early March, 2020: I made my first payment of Rs. 1000 to fast-track my maid search. I was finally given a coordinator (Initially Pavitra, and then Sheefa) on the 13th of March.
Soon after,...
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S
SomAshree
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Maid issues

Address:Gemstar Commercial Complex, 310, Ramchandra Ln, Kanchpada, Malad West, Mumbai, Maharashtra 400064

I have paid 6500/- for a maid booking . the maid was supposed to come everyday, but so far only they have come 3 days. And i changed the maid again because the previous maid was having issues with coming regularly at 7am as per our request. The 2nd maid was also having issues at coming at our requested time;7am. I need a refund urgently because this is not acceptable. I have paid 1000/- in the beginning for application charges.
Total...
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K
Karishma Sarma
from Katoya, West Bengal
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Refund of 1000/-

I had paid 1000 rupees to bookmybai for a live-in nanny. they said its refundable if i don't use their service. i didn't use their service & now there's no option to get the refund or even someone to clarify....
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M
Miniiiii
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Cheat company.

Address:Ghatkopar, mumbai
Website:www.bokmybai.com

They take the money for giving the maid, once the money is paid they have trained the maid to misbehave and leave the house. They won't send good replacement at all. No replacement provided and no refund of money done by them. Just pay them and become a victim of this fraud business. The owner of this business should be jailed for running a fraud company so openly....
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A
arunnegi
from Mumbai, Maharashtra
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Rs1000 not yet refunded

Hi, I was supposed to get a refund of Rs.1000 which I had paid but didn't utilize their services. I have been following up with them for more than a month now but it seems they have started to ignore my messages.

Kindly help me in getting my refund....
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Address:Bangalore

Dear Team -
I am writing with reference to the BOOKMYBAI office in Bangalore. Where I had listed my requirement for ELDERLY CARE on March 9th. An employee from the BOOKMYBAI Bangalore office called SANIYA ([protected]) called me asking to pay INR 1000/- to the company.

I did the payment via the HDFC netbanking on March 10th. And then on March 12th I sent a text SMS message saying that I do not want the maid. And I have...
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S
smita goel
from Bengaluru, Karnataka
Aug 31, 2021
This thread was updated on Aug 31, 2021
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Refusal to refund payment for services not provided

I refer to my order number 622234 where to provide a maid from March1 onwards, the company charged me 21, 000 upfront payment in February. We were clear on the requirement. Since we are working professionals with a child at home, we needed someone with a clear background and we told them to take their time until they find a good candidate. Unfortunately, on 27th February, they sent a maid and they did not even share her papers with me despite...
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S
Shareena84
from Bengaluru, Karnataka
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Took money for maid service and did not provide any maid

They make false claims and take money by promising maid service. We didn’t receive and maid service..they just cheat people...
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