BookMyBai Complaints & Reviews

I hired a nanny from this book my bai, i hired for 10hrs and she did the job for 8hrs only, I adjusted plus I did not reduce the salary.
Now timing was 10am to 6pm, she came 10.30 am every day after 1, 2 days of starting of job.
Sometimes she did not come for job without informing and when I called she did not pick the phone call.
I paid her full salary on 31st and after that she is not coming after that.
I called...

These company people took my money in advance and sent some maid who dint do work it was such a loss and when asked for replacement according to contract they dint have any service and they concluded saying don't have any and they cannot send any maid. I am filing a legal complain...

The agency charged me 18000 with an assurance to provide a full time maid, where i am supposed to provide food & shelter. The agency asked money upfront and then the maid came and went after 3 weeks of work, saying she wants to meet family & will be back in 2 days. The maid did not come back & agency not responding to calls/messages & emails. I asked the agency to refund money if they are not able to stick to their terms & conditions, they...

Dear anupam sir, I am a student and u know how much value of rs 1 and I have paid 1000 rs as premium, and I have neither received any call from ur company nor refund, 🥺 please kindly see through it, I can't afford loosing 1000 rs, I have recieved this message

Your Order#98098 on www.bookmybai.com for INR 1000.00 was successful.CCA Ref No:[protected]

Thanku
Vaidehi sharma ( [protected], [protected])...

I paid 1000/- advance so that they could provide a baby sitter immediately.
They had promised to contact within an hour on their website.

It has been 10 days and I havent received any call from them.
Please help in getting my money refunded.

UPI Transaction ID[protected] for 1000/-...

I have been dealing with maid service issues for 2 weeks now. To summarize, the first maid left within two weeks stating she has family issues. The next replacement provided never visited after agreement, phone numbers were blocked, calls not answered of mine as well as of book my bai executives

Replacements were not provided after that stating the salary expectation of candidates is 8K. I agreed to provide an 8K salary. Even...

Paid the money for its membership but till not get any service or call from them....

They have taken full one month fees of the maid plus 18% GST in advance as payment and are providing with such maid profiles which are irrelevant for baby sitting, cleaning, kitchen helper profile and least interested in doing the required job like doesn’t do baby massage/ doesn’t know hindi / doesn’t want to work 24/7 / doesn’t want to run errands / interested in cooking rather than cleaning or babysitting. All this even after informing...

Despite conveying our urgency at the outset to their coordinator after going out of our way to alter our requirements to suit what seems to be their very rigid system (that seems made to make you pay for hire more staff than is needed), we are not being responded to, over phone calls or Watsapp.
The response that came was also way too delayed after much follow up, was
-to claim they have NO candidates even though our requirement...

There is a contract of Bookmybai with the client for 6 months to provide a replacement - when our bai abruptly left seeking MlL health post multiple calls
Bookmybai didn’t receive any. That’s not professional a I have paid an entire 22k sum to them....

On the 8th of February, we contacted BookMyBai.com with an urgent need for a cook, and they promised to send an experienced and reliable cook, as well as a field executive, the next day (9th February). They demanded Rs. 5900/- as their service charge the next day, even before the cook arrived on the job. We paid the invoice with the invoice number NJC/21-22/12149, believing in their assurance. However, they have failed to assign a reliable...

Paid 20000 to hire livein maid. Maid provided was not good and left in 15 days. Have been chasing for 3 months no replacement has been provided. Agency not ready to refund the money paid...

We have taken the house help service which guarantees a replacement of the maid if the existing one that they have provided run away.
The first maid that we had was a thief, luckily we have camera's to prove that.
The second maid stayed for a month but upon her leaving BookmyBai has not been able to provide any house help, we were ok to increase the monthly salary from 15k to 18k, still they were not providing any house help.br...

I was not provided maid services for which I had paid an advance of rs 6k approx. initially a maid was provided who didn’t turn up regularly and replacement which was promised was never given. The executive didn’t take phone calls nor did he revert on WhatsApp. I want my refund back and will keep posting on social media and sharing my feedback till refund is given...

Hi

I have paid 1000 rupess for shortlisting the maids and I even have not received any confirmation on the 1000 rupees paid.
I haven't received any receipts regarding it.
And the website showing me the same message and asking me to pay 1000 rupess in order to shortlist the maids.
I have taken several follow ups but they have not responded to a single one.
There phone number is not working too..br...

I had registered for their Plus service for Rs 1000. And I also paid another 1000 of shortlisting of maid. Both services were fully refundable, if not used. I have written a multiple times to them requesting for refund they haven't responded. Pls help....

Was looking for a nanny. In order to shortlist the nannies the site asked to pay refundable amount of 1000. However I am unable to get in touch with them, as there are no contact details....

Bookmybai charged Rs. 25000 upfront for sending full-time help. The person they sent was not interested in the job and left after 3 days.

They said a replacement will be provided within 3-4 days. It's been more than a month of constantly following up, there is no assistance besides bot-like messages ‘we are working on your request’ or ‘we will update you soon’.

I’ve dealt with a very unprofessional...

Got following confirmation SMS, after paying Rs1000(refundable) for getting a house help on urgent basis
"Your Order#89554 on www.bookmybai.com for INR 1000.00 was successful.CCA Ref No:[protected]"

Now neither they are answering my calls nor replying my emails....

Emails written on [protected]@bookmybai
[protected]@bookmybai and [protected]@gmail.com

No responce, No replacement, No refund...