BookMyBai Complaints & Reviews

I have paid 1000 rupees for membership but no response from bookmybai. My membership does not reflect on my account and inspite of writing to them multiple times there is no response. I want my money refunded immediately....

I employed a maid by the name of Sharadha( from Mandya) who was very arrogant and high head with no commitment and work ethics.
She worked with us for 4months and I tolerated all her nonsense considering the Pandamic as I have aged parents at home.
She just left suddenly lying to me that she will come back without any consideration for the trouble she is putting me into.
Nobody hire her as she is extremely low in her...

A month ago, we signed up on this website, as we were looking for a maid at the time. We paid a refundable deposit of 1000rs to initiate the process. Since they couldn't provide any maid, we asked for a refund of that 1000rs. It's been almost a month and they still haven't refunded our money. We tried calling their customer service but they aren't picking up. We waited for 10 whole minutes but to no avail. Extremely disappointed and frustrated....

No basic ethics at all, when they say they will refund the amount, they should do it, but they do not refund the 1000 rs at all. They push it till the maximum days where we should get fed up and stop following, also the maids they bring in for interviews are not background verified by them. Bookmybai is playing with the life of people by bringing some random person from slums and streets.They can be thieves, we blindly let people in our house...

I have paid nearly 23k to bookmybai for my nanny requirement. Initially few maida are provided but all were having issues. One was not reqdy to work she said she was forcefully send to our home. One was ready to work only for 1 month. 2 were suffering from.disease. one suffered with some skin disease and one was having cold( dont understand how you could even send a maid suffering from cold in covid time).Few profile even not matching to...

I had requested for a maid from bookmybai citing urgent requirement. I was provided with a candidate named parvati whom i finalised and paid rs 11800 on 10 aug 20. But she never joined the work and hence no contract was made between me and bookmybai. I was told that she may join after a week. Though i need maid urgently yet trusting word of your team i waited for a week taking leave from my office. After a week the candidate refused to come...

Bookmybai asked me to pay Rs1000 to shortlist maids and after that did not either respond or revert to me with a solution. They are now not accepting calls or refunding my money...

Hi,
I have paid 1000 rs. Online to bookmybai for shortlisting japa maids but didn't got any response from them about any maid.
They claim they will call within an hour if we pay this token amount. Now i want the refund as per their claim that this money is refundable if maid is not booked.

But unfortunately i didn't found any place to request refund. I mailed as well to their complaints mail i'd but there also...

I paid rs 1000 claimed as refundable amount to start maid service. I was told after payment that they are not supplying maids anymore and when i requested for refund the customer relationship manager is not responding or picking up my calls. I thought this is a professional company but they are cheating with false claims and non responsiveness post taking money...

I am writing this after much consideration. After one year of service we discovered that she had stolen my mangalsutra worth 2 lakhs, my four gold bangles and some cash. When we started having her doubts, by then she had convinced my in laws so much that they believed in her. I am ashamed to say that for some time my husband thought she was innocent too as she is a single mother. There was so much tension in my house and at a point i thought...

I have paid Rs.1000 for shortlisting of maids on the website, www.bookmybai.com. However, I am not being given access to shortlist maids. There is no help from the website www.bookmybai.com, and there is no response to my issue. The website is a cheat and is simply duping users of money without providing any services. Kindly help me resolve this issue and get refund of Rs.1000...

I contacted this agency to hire the maid services and as per their policy i paid them 1000 rupees as an advance which they promised will be refunded if maid is not hired. They were not able to provide maid and at the time of the refund; they asked my bank details but the refund has not come even after 10 days. Now they are telling that contact their head office and no one picks up over there. Also they are stating making complain will not...

We had booked a nanny service from bookmybai, they found a person and immediately next day the front office lady started asking for their "commission" of rs18000. 10 days after that the maid left citing some emergency. We emphathized with here situation and gave her rs5000 as emergency expense when she assured she will return. After that this nanny stopped answering our call. We contact bookmybai for help and that is the when we realize how...

This is a fraud company. My wife and i booked a service to get cook from this company. The cook didn't come for more than a week in the first month itself, each time - without bothering to inform us beforehand or after and when asked providing a different family emergency reason (I guess they are advised by bookmybai to say so). We asked for a replacement cook and its been more than 15 days but they haven't arranged the cook for us - breaching...

On 3rd Oct 2019, I found the website bookmybai.com through google
search to find a suitable maid for my house.
I went through their website & as per their rules, I had to pay INR
1000 to post my requirement and shortlist the maids in my area.
I made the payment through Google Pay (Tez) for INR 1000 on 3rd Oct
2019 at 2:27 PM to shortlist the maids. Also, received the message
"Your Order#63611 on https://www.bookmybai.com...

To,
The consumer complaints.in

I have already made payment to them from my hard earned money in october 2018.

Following mail was sent to the firm.
They are now accusing me only that you rejected maid's sent by us. Instead the maids which they send are not interested in working. This only increases the number of candidates sent. Please help me.

Mail sent to bookmybai.com
br...

I have been forced to write this, because of the harassment that me and my family has been going through post investing in Book My Bai. At this point, we are really sorry we trusted your services.
Our requirement was of a full time maid who could do cooking, cleaning, clothes and dusting. Below are the issues we have :

a. Maids are not informed of what all services customer has asked for. There is really no need of filling...

We approached bookmybai for nanny services and they were prompt to bring a nanny for interview. We liked the candidate and confirmed if she has any constraints and would work for at least 6 months. Post her confirmation we went ahead and paid the agency 1 month of her salary + gst.

The nanny joins next day but keeps on getting offers from bookmybai to join somewhere else with better salary and then from 2nd day itself she starts...

I paid the 1000 rupee booking amount to them to find the maid urgently, which they did. I had asked for a full time maid to care for an elderly person. They insisted that i pay the agency charges which amounted to 17700, which i did. The maid they provided was extremely unprofessional and not fit enough to do basic household work for which she was hired. They lied to me about her age, saying that she was under 35 as per my request, but it...

Paid rs.5900 and got a cook. The cook left within 3 months. As per the terms and conditions - they should provide a replacement cook within 15 days. It's been a month and they havent sent anyone.in another instance, paid rs.1000 as a refundable deposit to shortlist the maid. I cancelled that order and calling them for refund of rs.1000. They avoid my calls. It's a daylight scale....