Claimed

BookMyBai Complaints & Reviews

1
Last updated May 26, 2024
Complaints 205
Resolved
5
Unresolved
200
Quick Links
Statistics
Share
Contacts

File a complaint to BookMyBai

Having problems with BookMyBai?

File a complaint and get it resolved by BookMyBai customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

BookMyBai reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Maria C. P. Fernandes
from Bengaluru, Karnataka
Feb 27, 2017
Report
Copy

Bad impression with bookmybai maid service

Address: Bangalore, Karnataka, 560043
Website: www.BookMyBai.com

I got registered with BookMyBai a week ago. In 2 days’ time they send me 2 maids for interviews, stating that there are 2 people available closer to my area. I shortlist one and they agreed to send her for trial; on Thu. Then they called and said she has a doctors appt. and cannot make it on Thu. That they'll send her on Sat morning. I waited, the maid didn't turn up. I tried calling (several times) the person (Poojita) from the agency,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satish Medapati
from Bengaluru, Karnataka
Jan 29, 2017
Report
Copy

Services

Address: 560061
Website: bookmybai.com

We have paid advance to them and then they sent one guy with 2 maids who said that they will come the net day to do a trial and thats the last we heard about the money or the maid. Absolute crap and fraud services! Unfortunately we don't have time to chase them to get our money back. They seem to be very happy to cheat people like that and do nothing about it .I even doubt if the maids are really going to try out or they just visit once,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preetiblr
from Delhi, Delhi
Dec 26, 2016
Report
Copy

Unethical and unprofessional conduct

Address: 560037
Website: www.bookmybai.com

I registered with bookmy bai on 7th November for a live-in maid in Bangalore. I was assigned a relationship consultant called Poojitha. They sent me a maid (Vijaylakshmi) the same day and things were fine. On 18th November, the maid went off for 2 day holiday to finish some bank work.in her home town and after coming back started behaving extremely rudely and refused to do majority of the chores. On 25th morning, she refused to do some work...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anuradha Bindra
from New Delhi, Delhi
Dec 26, 2016
Report
Copy

Scam

Address: New Delhi, Delhi, 110065
Website: Bookmybai.com

Book my bai .com a big scam!!! For once I trusted an online maid service. But it turned out to be the biggest scam...obviously testimonials are a lie and one more way for the person who masterminded it to make money dishonestly 😢😢😢 they took the registration fee rs 1000/- which I paid by credit card. Despite the site saying I could shortlist maids after paying up. It was not possible...then spoke to their Rep Manoj who promised to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
priyasboga
from Mumbai, Maharashtra
Dec 19, 2016
Report
Copy

Pathetic service

Address: 400064
Website: www.bookmybai.com

Sales representatives are not at all professional .They are extremely pathetic to respond or revert back.
i wanted to appoint a caretaker. For last 2 weeks i am calling their sales representatives but either they are not reachable or always giving false promises.they scheduled one interview for it but it didn't happen and they are not at all bothered to call .they are not even answering my calls
when i tried to escalate it to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rocker_rao
from Mumbai, Maharashtra
Dec 15, 2016
Report
Copy

Issues with replacement and refund

Address: Mumbai City, Maharashtra, 400068
Website: www.bookmybai.com

Well the experience started off well. Signed up, shortlisted, interview scheduled to our surprise none from the shortlist came over.

However my mom and my wife liked the candidate who came and we hired her. Things were good until one fine day when she messaged she wont be able to continue the very next day she collected her months salary stating personal reasons.

My mom was ok with the reason because she was...
Helpful
1 other people found this review helpful
1 found this helpful
4 Comments
Report
Copy
H
Hema B Rajashekar
from Mumbai, Maharashtra
Dec 13, 2016
Report
Copy

Not taking calls after collecting their cheque

Address: Mumbai City, Maharashtra, 400061

I hired a maid through bookmybai and paid their sister company nanojobs a sum of Rs 13800/- being a month's salary plus service tax. Before I made this payment, their executive Sneha was very very prompt in connecting with me. The maid left me after working for a week, perhaps because I insisted on her providing me with the contact details of her husband or close relative's contact number. She even refused to provide me with the address where...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Disha A
from Bengaluru, Karnataka
Dec 5, 2016
Report
Copy

Poor Response and bad customer service.

Address: 560094
Website: Bookmybai.com

I opted for the services for the first time and was actually impressed with the website, where I could shortlist the maid and the service I wanted. I was excited and was waiting to hear from them, but did not receive any calls for 2 days. When I did receive I believed that they would send me a maid from the list I created, but that wasn't the case, they had sent a maid who I did not choose. Anyways I was happy because I had a maid at last...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Capt Cheri Jacob
from Mumbai, Maharashtra
Nov 22, 2016
Report
Copy

Fraud Company

Address: Mumbai City, Maharashtra
Website: www.bookmybai.com

Company Name.

It seem BookMyBai Agency, 310, Gemstar Commercial Complex, Ramchandra Lane, Kachpada, Near Paras Industrial, Malad West, Mumbai Ph:[protected] is a fraud and all the complaints on the internet about this company are true. I am the latest person to get duped. They take 1000 rs for a particular candidate that you select and then don't send anyone. Everytime I have to call to check and thrice they said they I'll...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Vidhya Appu
from Mumbai, Maharashtra
Nov 15, 2016
Report
Copy

Maids quality very poor and bookmybai unethical in dealing with this issue

Address: 400064
Website: bookmybai.com

I avoid complaining about start-ups because i feel that inconveniences caused are generally teething issues but with bookmybai.com i'm beginning to think i've unearthed their modus operandi of collecting commission without providing a maid

*tldr*
- quality of maids is very poor (Their background check is a joke) which is a disaster for us users.
- during replacement of maid they will twist (Reduce) your previous...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rashnavm
from Mumbai, Maharashtra
Nov 8, 2016
Report
Copy

Bad customer service

Address: Mumbai City, Maharashtra, 400104
Website: Bookmybai.com

Hi had registered on book my Bai 3 months back. Got a call back. After telling my requirements I told them I will pay 9000 for 9 hrs. To which first they said it's too less. So then I said I will look for another agency. In 5 mins I got a call back and they said there r 2 maids ready to work in 9000. One came said she will join in 2 days but never came another came joined next day. But this Maid is terrible. Was sick the entire month.we repeatedly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nerissa Britto
from Delhi, Delhi
Oct 25, 2016
Report
Copy

Unethical behavior and cheating clients

Address: 400016
Website: www.bookmybai.com

I have been following up with bookmybai since the last 10 days for replacement of the maid provided by them but they have not been able to provide a replacement. The maid pooja of bookmbai is irregular, reports to work at her own whims and fancies, and in the month of october has already been absent for about 6 days. When i approached bookmybai, i was told that i would have to continue with her till a replacement is provided.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Agniv Chatterjee
from Noida, Uttar Pradesh
Oct 16, 2016
Report
Copy

No service delivered after paying money

Address: 411006

Bookmybai promised a call within an hour after payment of 1000 Rs but no one called. They have no contact number listed. They promised many things as a part of their service but oing by their online reputation this one seems to be a waste of time and money.

I got a SMS stating that I will get a call from Nikhat with mobile number [protected] will call me with further details. I never got a call and refund is also not processed....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nishant Gairola
from Bengaluru, Karnataka
Sep 20, 2016
Report
Copy

Mistreatment of customers

Address: 560067
Website: www.bookmybai.com

Bookmybai takes the crown in mistreating their clients in numerous ways. They take 1000 rupees upfront and send maids for 2 days and then demand salary of theirs. While the customer suffers, and makes numerous calls to bookmybai, they fail to take calls and when they do, they only postpone their duty to send a maid at the right time. While it seems, that any business should be sorry about the plight that they lend their customers do, these...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Punam Bhaskarr
from Mumbai, Maharashtra
Sep 13, 2016
Report
Copy

Unable to refund my money

Address: Bangalore, Karnataka, 560100
Website: bookmybai.com

I have suffered through the similar pain. I wanted to utilize their premium services by paying 1000Rs. upfront as I needed a baby sitter urgently. However I was told that in my area( electronic city) they dont have any database of maid( to my surprise as they clearly have posted details of many of them in the surrounding areas on their website). Anyways I was also promised that they will revert my refund through NEFT as I had made the payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sonusona
from Ahmedabad, Gujarat
Aug 23, 2016
Report
Copy

- Fraud Service, Poor Quality Maids and No Experience to Run the Business

Address: Mumbai City, Maharashtra
Website: www.bookmybai.com

I have registered for maid in my area on the site http://www.bookmybai.com/Client/ on 15th August 2016;
they immediately chatged rs. 1000 which i paid online. This charge was only for becoming the member and view profiles matching my requirement.
Post this they gave me RM called Maria with the contact no [protected] to assist my requirement. but this Maria was so lethargic that she scheduled only one/two maids matching my profile...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Femida Eranpurwala
from Mumbai, Maharashtra
Aug 20, 2016
Report
Copy

Unable to find any maids

Address: 400706
Website: www.bookmybai.com

I had clearly communicated that I need a babysitter whose healthy to take care of my toddler. I received replacements after following up umpteenth number of times everyday after weeks and they leave sighting health reasons. I fail to understand that why is health of maids not being considered when babysitting is a service where this needs to be accounted for as a top priority. I hired a maid yesterday and she leaves today saying that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kavilakshu
from Mumbai, Maharashtra
Aug 5, 2016
Report
Copy

Fees charged - No Service

Address: Mumbai City, Maharashtra, 400005
Website: Bookmybai.com

We have made a payment to bookmy bai for assisting us in securing a maid, however the maids provided to us have had no experience or even capable of the very job assigned, some don't even know Hindi, all this despite offering Rs. 20, 000/- per month per maid. They asked us to keep them for trial period at Rs. 16, 000 per month. Their maids have conveniently left us in a few days stating they don't wish to work here & now the company phones...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arundhati Shelke
from Pune, Maharashtra
Aug 5, 2016
Report
Copy

Maid service

The service and the maids that BookMyBai provides is really bad. They do not respond well.
Also the maids provided by them are not good. They have caused us a lot of inconvenience. In one month we we changed 3 maids. Everyone had some or the other problem. And the between the time next maid was made available already 2 days had gone. Also always for any problem I had to call, never was the call received by them even after telling them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PoorvaB
from Patrasaer, West Bengal
Jul 27, 2016
Report
Copy

Fraud company

Address: Mumbai City, Maharashtra
Website: www.bookmybai.com

This bookmybai.com is total fraud. i paid for the express service an amount of rs 1000, in which they promise to call within 1 hours. nobody called. and when i called their rep anil - [protected], this person was extremely rude and ungracious. i asked for my refund back on which he said send your account details. when i went back to the site, there was no customer care number to talk to. i had to call this person back and again when he dismissed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy